- Report: #1062817
Report - Rebuttal - Arbitrate
Complaint Review: Midland Mortgage
Midland MortgageOklahoma City, Oklahoma USA
Midland Mortgage Horrible Customer Service/Late Payments Oklahoma City Oklahoma
*General Comment: Im sorry but...
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My mortgage was sold to Midland from Citi without my knowledge. I didn't find out for 18 months!!! I had been using a bi-weekly payment plan through Citi which was automatically drafted from my account. This auto payment continued throughout this time frame. The day I found out my mortgage had been switched to Midland I called them to update information. They informed me that for the last 18 months they have been receiving late payments. As a result of the late payment fees they have my mortgage 18 months behind!!! They never contacted me and have ruined my credit. They refuse to change any of this. They have HORRIBLE customer service and zero compassion for their customers.
This report was posted on Ripoff Report on 06/28/2013 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Midland-Mortgage/Oklahoma-City-Oklahoma-73126/Midland-Mortgage-Horrible-Customer-ServiceLate-Payments-Oklahoma-City-Oklahoma-1062817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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