- Report: #1077499
Report - Rebuttal - Arbitrate
Complaint Review: Midway Nissan
Midway Nissan2201 west bell road phoenix, Arizona USA
Midway Nissan parts dept Generic aftermarket parts sold as Factory replacement in factory Nisan boxes and packaging phoenix Arizona
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After goin to all major parts dealers in my erea and coming up with the same pump for $250 i contacted an on line parts warehouse which turns out to be Midway Nissan.the Factory part was identical to the parts sold by napa car quest autozone and Orielies which is of less quality than the pump assembly i removed.All parts were identical bosch units except the dealer pump was in a factory Nissan stamped box,even the part numbers were the same.the differance was 245 vs 368 in a different box.i specified i wanted a direct replacement but this is what they delivered. Ialso payed an additional $25 fee for next day delivery.they said they would contact me if it arrived and said most likely tuesday.IT arrived saturday but heir excuse was nobody was available to notify me and they refused to refund my 25 bucks.when i tried to return the pump they did not refund te expediting fee or the o ring and said i had to wait 2 weeks for a refund check since i payed in cash.
i took the pump home and did the required modifications to make it work.i called another dealer and they have the correct pump which would have fit my application without modificatins to origional harness.Point is they are selling generic aftermarket parts in factory boxes as genuine authorized parts.the quality is not there and the same pump is available from aftermarket parts stores for $100 less. i an very dissapointed in paying more for less.and recieveing non factory parts as original dealer parts.
This report was posted on Ripoff Report on 08/20/2013 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Midway-Nissan/phoenix-Arizona-85023/Midway-Nissan-parts-dept-Generic-aftermarket-parts-sold-as-Factory-replacement-in-factory-1077499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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