- Report: #1047625
Report - Rebuttal - Arbitrate
Complaint Review: Mike Nanto
Mike Nanto4801 University Ave, San Diego, Ca, 92105 San Diego , California USA
Mike Nanto Cowboy Mechanic that is totally DISHONEST and SNEAKY San Diego California
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I would like to warn individuals out there that are about to use or used the Cowboy mechanic in San Diego. I took my car into the shop that Mike worked at on University to find out what was the malfunctions with my 2003 Jaguar S-type. After a few hours he told me that he couldn't fix my car because the codes needed the Jaguar dealership's help. He didn't charge me a diagnostic fee or anything. He also told me about the parts that were needed for the repairs. Since, I'm a college student I needed to budget the expenses into my life.
When I collected the money($541.16) for the parts, I gave him a call and he came by house to collect the money for the parts. It was on a Saturday and he told me that the parts should come in by Wednesday. I told him about my coolant always running out quickly and then he checked that out. Turns out, I needed a new waterpump too. He told me that he would check out the price and let me know how much it was. It made sense to me and I trusted him because he seemed trustworthy and I told him about my past experience with another mechanic that just robbed me blind! He told me that we could work out a payment plan that wouldn't leave me broke, as well.
After, I paid for the parts I never saw Mike again. I would call him, I would go straight to voicemail. He used to text me, then the texts responses would be days apart. Finally, he told me that he was having phone problems and to email him. I started to email him and by then it was already the middle of April. I asked about the parts and he would dance around the question, saying he wanted me to get the waterpump first then he'll put the rest of the parts in and if I wanted to move forward to let him know. Of course, I wanted him to move forward with the parts I already ordered. We made appointsments for me to get the car over to his house because he lost his spot at the shop I met him at. When asked, "What's your address?" No reponse for a couple of days. We set up another appointment after my car just died on me while driving up a hill. He flaked on that appointment to come to my residence.
Here we are present day and I emailed him around 12 times to confirm our third appointment on Wednesday, May 1st, 2013. No response from Mr. Nanto. It has been over a month since I ordered the parts from him and I haven't seen him or been contacted on the status of the parts. Everytime the parts were asked about he would ask about my school schedule, which is irrelevant. $541 is not a lot of money to some people but for me that could have went towards the repairs needed for my car. Overall, it was money taken from a college student to be transported to and from to school.
This report was posted on Ripoff Report on 05/01/2013 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mike-Nanto-/San-Diego-California-92105/Mike-Nanto-Cowboy-Mechanic-that-is-totally-DISHONEST-and-SNEAKY-San-Diego-California-1047625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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