- Report: #1045163
Report - Rebuttal - Arbitrate
Complaint Review: MINEEDS.COM
MINEEDS.COM600 1st Ave Suite #428, Seattle,Washington, 98104, SEATTLE, Washington United States of America
MINEEDS.COM MiNeeds, Inc. WORST LEADS EVER, TERRIBLE CUSTOMER SERVICE, POSSIBLE FRAUD SEATTLE, Washington
*Consumer Comment: Mineeds is a scam!
*REBUTTAL Individual responds: My experience with mineeds
*General Comment: I think you should give it a try
*UPDATE Employee: MiNeeds Customer Support
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About a week later I finished filling out my profile and noticed that they had my company miscategorized in their system. I called several times and eventually spoke with Sybil Rice who said she would take care of it and also promised better lead quality.
At this point I had been sent roughly 5 leads. All of them were duds. Some of the people I called back acted like they had no clue as to why I was calling. It was almost as if they had just paid people to pretend to be a legitimate lead.
After a month of this crap I tried to reach Sybil again who is now conveniently on vacation. Her replacement Quala@mineeds.com has yet to return any of my emails or calls.
I called last week to cancel my service and get a refund for the last charge of $99. I was told by someone there that it would be process in 48 hours. 1 week later I am having to call my bank to issue a chargeback as it was not taken care of.
Other numbers they use are 206-778-4535 and 206-355-4240
Do not engage this company. I have never had such a bad experience with a lead generation company and have used quite a few for my business. The leads are absolute sh*t and their customer service is mind-numbingly awful.
Dear Mineeds. You don't get to pawn your crap off on us like this without a consequence. I will also be reporting you the FTC and every other scam and fraud organization I can find.
F&ck you and thanks for wasting my time.
This report was posted on Ripoff Report on 04/22/2013 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/MINEEDSCOM/SEATTLE-Washington-98104/MINEEDSCOM-MiNeeds-Inc-WORST-LEADS-EVER-TERRIBLE-CUSTOMER-SERVICE-POSSIBLE-FRAUD-SEAT-1045163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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