• Report: #920085

Complaint Review: minipocketrockets.com

  • Submitted: Tue, July 31, 2012
  • Updated: Tue, July 31, 2012

  • Reported By: ron and kelly — gahanna Ohio United States of America
Internet United States of America

minipocketrockets.com they wont give names and rude as hell and will hang up on you and call you names did not send as ordered and rude as hell when u have a problem,arrogant,snobish,and down right mean, Internet

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where to begin,,i will try to make a long story short so here goes,,,in january of 2012 i ordered an x15 r32s viper, after a few days they called me and said they did not have the bike in stock which was cool, so i asked if they had the x19 in green they said yes ,,so in a few days it came on a truck to my house on a liftgate truck after a 150 shipping,,it looked fine in the box, so from this point on think i am a ASE certified master auto and truck technician so working on this bike a one cylinder gas 4 stroke is no big deal my daughters can do this,,but out of the box i noticed it was supposed to be the CR edition with a performance carb, and exhaust , performance adjustable rear suspension supposed to be a 70 MPH bike right of the box after i remove the governor,,

upon first ride seemed pretty quick only had 25% of throttle but the slide in the carb was intentionally made 3/4 of an inch longer to limit the speed for EPA regulations,, it was peppy,,but i noticed no headlight and tail lights,,every website that they did not come with lights it was in big letters DOES NOT COME WITH HEADLIGHTS OR TAIL LIGHTS sold separately for this price,,,the website says nothing and dont even offer to buy them,,,when i called them to ask about removing the governor and the lights,,he said "does the picture of the bike on the website show lights"i swear to god i said ,,"the pics on the site are of cartoon nature and not real sir,,,that made him mad""he would tell me how to remove the governor so i had to call back another day to get that information..

so upon further inspection it was a 2010 bike not a 2012,, was a plain jane bike from texas " i guess they bought it from another company" no performance parts every bolt was loose,,,the rear shock was installed upside down,,,the speedometer did not work,,,bolts cross threaded and forced halfway in the front brake caliper,,,basically i had to take the bike completely apart and put back together right,,,,the carb was a regular non adjustable,,,after removing the governor the bike still only went 35 to 40 MPH, tops,,it ran like sh*t after it warmed the carb was off,,,but there was no adjustment <<<but i was ready for this,,,i had another 06 x19 that bone stock would blow the doors of this bike and was ugly as sin and barely would run,,,when i called the company,,,they was rude,,obnoxious,,

talked to me like i was a 5 year old,,,and constantly hung up on me when i would say something about the bike they did not like,,,i should have gotten a complete replacement, i did not receive nothing like i ordered,,,and when i sent an email threatening a charge back on my debit card,,not ,,credit card,,,they had one of their lawyers threatening me with ruining my credit and suing me,,,when you order from them you get what you get if it is right then good,,,if not oh f**king well you are stuck,,,now after replacing the carb, rear wheel bearings, the rear sprocket,,oh yeah,,jackoffs that put it together,,tightened the chain so tight that sitting in the box it bent the sprocket and warped the axle and bearings,,had to replace the entire wheel assembly,,,the speedometer assembly,,

now if u want to put lights right in u half to buy the whole wire harness because when they come without lights, the wire harness is not plugged for lights ,,,so the only thing i used from minipocketrockets.com ,,was the frame and engine everything else,,and i used their fairings,,,the bike is nice after 20 hours of my time and about 500 more dollars in parts,,250 in the performance parts that was supposed to be pre-installed before i got the bike,,,it will go 70 with the 22 tooth sprocket on the back they advertise 70mph like it is no big deal,,,obviously none of them has ever ridden one of their own bikes because 70mph on one of them is dangerous as hell and they would not hold together that fast and would kill someone,,,ive been 70 and it is scary as hell,,,only after i have completely gone through the whole bike myself and tightened loc-tited bolts and heavy duty suspension and drive train parts,,,

Sorry i rambled on,,,but these sorry sons-of-a-b*tches,,sell a piece of sh*t product and advertise it like it is gold,,,and when you have a problem,,,you get talked down to ,,cussed at,,,called names ,,,and if your lucky just get hung up on,,,,with no consequence,,and with noone to answer to,,,and believe they know it,,,they have more money than us and the threatening letter from their lawyer,,i decided to just make it a nice bike and F*CK THEM A**HOLES I HOPE THEY READ THIS because i know they will remember me,,,i have told each and everyone that has answered the phone that treated me like sh*t to go f*ck theirselves

This report was posted on Ripoff Report on 07/31/2012 02:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/minipocketrocketscom/internet/minipocketrocketscom-they-wont-give-names-and-rude-as-hell-and-will-hang-up-on-you-and-ca-920085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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