MiniPocketRockets.com Ripoff Does not stand behind product can rarely get through to company by phone managers wont call you back San Gabriel California

Please do not buy from this company. My son ordered a pocket bike from them, and when we got it one piece was broken. Then he went to ride it and the throttle cable broke. After numerous phone calls I finally got through to the company and they told me what I paperwork I needed to fill out to get the replacement parts.

I did what they told me to do and faxed them the paperwork. It has been over three months since I did that. After numerous phone calls again to check on when the parts are going to be here, all I get told is that there will be another shipment of parts coming in, or that they will be on their way soon. I still have not gotten a thing from them. I have written letters and called to talk to managers, who will not call me back.

They will not take the bike back so we can have a refund. They bike is sitting in the garage and has only been riden once. We spent over $ 400.00 on this bike and cant ride it. I finally went online and ordered the throttle cable from another company and it will be here in a few days. This company is a joke, they do not stand behind their products at all. DO NOT PURCHASE ANYTHING FROM THEM. Once you do you are forgotten about.

Kelli
Molalla, Oregon
U.S.A.