- Report: #1071359
Report - Rebuttal - Arbitrate
Complaint Review: Mixbook
Mixbook409 sherman ave palo alto, California USA
Mixbook Photo Books palo alto California
*Author of original report: Close case
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I purchased several custom photobooks from this company. They have binding issues so they had to remake some of the books. On my latest book I was shipped 2 books and my visa was charged $123 and $169. I returned one of the 2 (identical) books with UPS tracking and asked for refund. They are refusing to refund me saying the book was free. I was billed on my visa. This is just so incredible dishonest of a company. I will have to file claim with my visa.
This report was posted on Ripoff Report on 07/30/2013 10:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mixbook/palo-alto-California-94306/Mixbook-Photo-Books-palo-alto-California-1071359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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