• Report: #1046822

Complaint Review: mmo new games group ltd.

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  • Submitted: Sun, April 28, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: carl — las vegas Nevada
mmo new games group ltd.
Internet United States of America

mmo new games group ltd. imbuygold.com, chang zhou, chao zong powerleveling-wow@hotmail.com buy gold for world of warcraft Internet

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On or about the 3rd of April, we ordered from imbuygold.com gold for using it to play world-of-Warcraft. we were advised it would take several hours to complete the order. After several hours we contacted through live chat and was advised the product was out of stock and would take 4 days. after 4 days we were again advised that the company still needed more time. we waited another 2 days, then we cancelled our order , was advised it would take 24 hrs through Paypal, or 4 to 7 business days if using a credit/debit card, after waiting the 7 bus days we contacted the website again and was advise they needed another 2 days for processing, again we contacted the website and was advised to cancel te order we would to wait another 4 to 7 bus days for a refund/credit. It has now been over 21 bus days and still no refund/credit, the company upon being contacted by either telephone and/or live chat does not respond and keeps advising that the refund/credit is in the works. after asking several times for a supervisor/manager we were told that there isn't one there to try back in 10 hours. I have worked in call centers for 10 years for various major companies, and never seen this level of poor service. do not buy from imbuygold.com or anything from mmo newgames group ltd. you will lose your money. 

This report was posted on Ripoff Report on 04/28/2013 09:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/mmo-new-games-group-ltd/internet/mmo-new-games-group-ltd-imbuygoldcom-chang-zhou-chao-zong-powerleveling-wowhotmailco-1046822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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