- Report: #957366
Report - Rebuttal - Arbitrate
Complaint Review: mobile device protection
mobile device protectionBoca, Florida United States of America
mobile device protection Total Ripoff Boca, Florida
Oct 18, 2012 I filed a complaint to receive a replacement phone and the company told me that I activated my phone on october 3rd and I requested protection on Oct 17th. I have to wait 30 days before I can file a complaint. The customer service in phone told me it would be effected immediately. That was a lie. The told me they cancelled my account and I will get a full refund.
I called T-mobile and luckily I was able to add the monthly protection plan on time. He said wait 3 - 4 days before I submit a claim and they will send you a replacement the next day.
This report was posted on Ripoff Report on 10/19/2012 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/mobile-device-protection/Boca-Florida-/mobile-device-protection-Total-Ripoff-Boca-Florida-957366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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