• Report: #659572

Complaint Review: mobilecombustion.com

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  • Submitted: Mon, November 08, 2010
  • Updated: Mon, November 08, 2010

  • Reported By: Lynelle — Kailua-Kona Hawaii United States of America
mobilecombustion.com
Internet United States of America

mobilecombustion.com added a 9.99 charge to my mothers phone line when she requested a pin number be emailed to her. She was unaware of the addtional charges and they were billing her for horoscopes that she finds offens, Internet

*Consumer Comment: Do you know how they tricked her?

*Consumer Comment: Do you know how they tricked her?

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My mother has a share  phone on my account.  This company tricked her into a horoscope reading on her phone at the cost of 9.99 a month plus taxes and fees.  As a share phone she is not authorized to add or remove services so I feel the phone company, AT&T in this case should share some responsibility.  They should be required to verify authorization with their customers.  This alone would stop a ton of internet fraud.  This service was even more offensive in view of the fact that horoscopes are prohibited within my mothers religious beliefs.  Shame on them.  Please let everyone know that mobilecombustion.com is a fraud and a ripoff that preys on unknowing victims, the elderly and the not so savy internet users.

This report was posted on Ripoff Report on 11/08/2010 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/mobilecombustioncom/internet/mobilecombustioncom-added-a-999-charge-to-my-mothers-phone-line-when-she-requested-a-pi-659572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Do you know how they tricked her?

AUTHOR: Ronny g - (USA)

I have a screen shot from this site. I agree it is the one of the stupidest services ever to sign up for. But how is it a "trick" that there is a charge for this? Another good way to stop internet fraud is not sign up for crap, or tell others who share the account that you do not give them permission to sign up for this crap. According to the terms if your mother is over 18 years of age this service is available...she can agree to the terms on the site or not..which apparently she agreed or someone else with your cell phone number clicked the "I agree". Perhaps they hope to increase monthly charges by providing a useless service like this..so it is important to know what you are agreeing to before you agree to it.

Your phone service provider has no real way of knowing who is or is not authorized to add or remove services..that is the primary account holders responsibility. If someone has the correct information to add or remove services that is what the company will go by. If there was anything agreed to that you did not authorize, the phone company would hold the person not authorized responsible..which would be your mother in this case.





1. Choose Your Star Sign




2. Enter your cell phone number to receive your horoscope.


Horoscopes subscription for $9.99 per month Message and data rates may apply

I agree to the terms & conditions


Summary terms:

This is an auto renewing subscription service that will continue until cancelled anytime by texting STOP to short code 72449. Available to users over 18 for $9.99 per month charged on your wireless account or deducted from your prepaid balance for 3 alerts per week on T-Mobile, AT&T, Verizon Wireless, Virgin Mobile USA, Cellular One, Cincinnati Bell, Centennial Wireless and Unicel. Alltel and U.S. Cellular users will receive 5 alerts per week. For Hrscps2YrCell support: text HELP to 72449, email or call 18777071775 for a live operator.Message and data rates may apply. Your phone must have text messaging capability. You must be the owner of this device or have permission from the owner. Call for your money back within first 30 days of service if you are not satisfied. By signing up for this service and entering your personal PIN Code delivered to the cell phone number supplied by you on this website, you acknowledge that you are agreeing to the full Terms of Use. Click here for full Terms & Conditions. For Privacy Policy Click here.
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#2 Consumer Comment

Do you know how they tricked her?

AUTHOR: Ronny g - (USA)

I have a screen shot from this site. I agree it is the one of the stupidest services ever to sign up for. But how is it a "trick" that there is a charge for this? Another good way to stop internet fraud is not sign up for crap, or tell others who share the account that you do not give them permission to sign up for this crap. According to the terms if your mother is over 18 years of age this service is available...she can agree to the terms on the site or not..which apparently she agreed or someone else with your cell phone number clicked the "I agree".








1. Choose Your Star Sign









2. Enter your cell phone number to receive your horoscope.









-

-




Horoscopes subscription for $9.99 per month Message and data rates may apply





I agree to the terms & conditions















Summary terms:

This is an auto renewing subscription service that will continue until cancelled anytime by texting STOP to short code 72449. Available to users over 18 for $9.99 per month charged on your wireless account or deducted from your prepaid balance for 3 alerts per week on T-Mobile, AT&T, Verizon Wireless, Virgin Mobile USA, Cellular One, Cincinnati Bell, Centennial Wireless and Unicel. Alltel and U.S. Cellular users will receive 5 alerts per week. For Hrscps2YrCell support: text HELP to 72449, email or call 18777071775 for a live operator.Message and data rates may apply. Your phone must have text messaging capability. You must be the owner of this device or have permission from the owner. Call for your money back within first 30 days of service if you are not satisfied. By signing up for this service and entering your personal PIN Code delivered to the cell phone number supplied by you on this website, you acknowledge that you are agreeing to the full Terms of Use. Click here for full Terms & Conditions. For Privacy Policy Click here.
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