- Report: #1075134
Report - Rebuttal - Arbitrate
Complaint Review: Modutile.Com
Modutile.Com5700 S. Rice Ave Suite D houston Texas Vancouver, Washington USA
Modutile.Com modu tilemodutile Modutile - BUYER BEWARE - Houston Texas
*Author of original report: I agree
*General Comment: Mold...
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I purchased $800 worth of Modutile coin top flooring in febuaray. My order was short intially so I had to fight them to get the rest of my tiles shipped which took 4 phone calls and talking to higher management to finally get cleared and they were very rude about it.
Within 4 months of owning these tiles I noticed a musty smell startin in my garage so I lifted the tiles and couldnt believe how much mold and mildew was building under these tiles. I called modutile immediately to try to figure out whats going on and If I could get a refund and all they did was say it must be my fault because they have sold 10Million tiles and I am the first to complain and that they would look into it but they dont feel like its there product fault. Well that first call was in June and here we are in August and They have done nothing. they have threatened me with lawyers sending me paperwork, which in my case is fine because there product causes a health hazard and potentially could get you very sick. [continued below]....
There was about a inch of mold and mildew all across my garage floor under every single tile. All I wanted was a refund and they wont take accountability for there product acting as a vapor barrier on my garage floor. It held the moisture from rainy days under the tiles instead of letting the moisture out.
Buyer beware to thos who have purchased this product, Please check under your tiles if you have not.
This report was posted on Ripoff Report on 08/12/2013 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/ModutileCom/Vancouver-Washington-98684/ModutileCom-modu-tilemodutile-Modutile-BUYER-BEWARE-Houston-Texas-1075134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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