- Report: #967112
Report - Rebuttal - Arbitrate
Complaint Review: moneyleaf
moneyleafInternet United States of America
moneyleaf mymoneyleaf FRAUD, RIPPOFF, STOLEN MONEY,IMPROPER USE OF INFORMATION,STOLEN INFORMATION , Internet
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I have never seen or heard of this company and have no idea how they received my information. When I called them at 888-485-5853 and waited for about 10 minutes I finally spoke with Jean. At first she said she was unable to find my name in their system.
When she looked again she said I applied for a loan and was charged the 29.95 application fee. I explained to her I did NOT apply for ANY loans through their company, had never heard of the company and I demanded to know how they received my information.
She somehow had an email i rarely use and again said I applied for a loan on Nov 4 20012. Untrue. She then said I applied on the 7th. I told her again I did NOT apply for anything and wanted to know how she got my information in the first place but she couldn't answer that question.
She said she would forward the information to her boss to stop charges and she needed to do a 3 way call with my bank but to do so I would have to hang up and call back.
I told her I could put her on hold and call immediately but she said she was not allowed to hold and the phone lines did not allow calling out.
I told her I could simply call the bank while she was on the line but she then said we could not speak to the bank on 3 way because first she had to generate a case with her boss and forward information to him and that I had to call back.
I explained any information she has on me was obtained ILLEGALLY and the use of that information was done WITHOUT my permission. She says I will not be debited further and money returned but I feel the damage is done.
I may now have to create a whole new account and change all my bill pays and direct deposit because of these rip off people.
I informed Jean I was contacting fraud prevention, The BBB and filing a report and demanded they return my money and destroy any application and information they have on me as it was obtained WITHOUT my permission.
This report was posted on Ripoff Report on 11/09/2012 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/moneyleaf/internet/moneyleaf-mymoneyleaf-FRAUD-RIPPOFF-STOLEN-MONEYIMPROPER-USE-OF-INFORMATIONSTOLEN-INF-967112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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