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Report: #65768

Complaint Review: Monitronics - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: LaVergne Tennessee
  • Author Confirmed What's this?
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  • Monitronics 12801 Stemmons Frwy, Suite 821 Dallas, Texas U.S.A.

Monitronics Auto Renewal Rip off. I was promised the payments would drop but they went up. They won't let me cancel. Dallas Texas

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I am just another victim of Monitronics auto renewal rip off. I was promised when I purchased the system that the monthly payments would drop to 9.95 after the first two years. The payments didn't go down, they actually went up. I called and complained.

Monitronics sent me a new contract for 15.95 for three years. After researching the internet and finding several companies that offer service for 9.95, I called Monitronics and requested to terminate my service. I was informed that my contract had Auto-renewed until 2005. My only options were to sign the new contract for three years or continue to pay 31.00 a month for the remainder of the two year extension. I was told if I stopped paying them, they would simply send the account to a collection agency and harm my credit rating.

Brian
LaVergne, Tennessee
U.S.A.

This report was posted on Ripoff Report on 08/15/2003 11:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/monitronics/dallas-texas-75234/monitronics-auto-renewal-rip-off-i-was-promised-the-payments-would-drop-but-they-went-up-65768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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