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Report: #1308176

Complaint Review: MonogramHub - Internet

  • Submitted:
  • Updated:
  • Reported By: Sandra — Denver Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • MonogramHub Internet USA

MonogramHub Leather bond book; Didn't honor Groupon; Bait and Switch Internet

*UPDATE Employee: Willing to Assist and Respond

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This company is a complete ripoff!!

I used a Groupon that said for $5 a person would receive $99 off of an order.

When I ordered, I added additional things like extra pages and some extra personalization, which turned out to be $24 more. This included shipping, which was $8.99.

Ordered April 2. They lost the order and had to remake and resend. Received it a couple days ago. What I ordered was a 5x8 Notebook with 200 pages, what I received was a 3x5 little notebook with 30 pages. 

For $30, I could have bought a leather bound journal at Barnes&Noble with 200 to 300 pages. Granted it would not have been personalized, but what I received from MonogramHub was NOT worth $30. No way. No how. 

Either they didn't honor the Groupon or they do a bait and switch, because their pictures DO NOT resemble what the custormer receives as the finished product. 

DO NOT use them or buy from them. MonogramHub is a rip off.

This report was posted on Ripoff Report on 05/27/2016 05:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/monogramhub/internet/monogramhub-leather-bond-book-didnt-honor-groupon-bait-and-switch-internet-1308176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Willing to Assist and Respond

AUTHOR: MonogramHub Response Team - (USA)

POSTED: Wednesday, September 14, 2016

The dimensions of these book where clearly disclaimed and presented on our website.Please feel to visit our website for more information. There is a special section labeled as description where you can see the specs of the item. For more information you can always email us at www.monogramhub.com .

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