- Report: #661777
Report - Rebuttal - Arbitrate
Complaint Review: Monro Muffler and Brake
Monro Muffler and BrakeNorwich, New London, Old Saybrook, Connecticut United States of America
Monro Muffler and Brake Monroe, Monro service center, Monro WOW!!! how they do rip you off!! Want to know what they pay for there parts, then mark them up ? Read on Norwich, New London, Old Saybrook, Connecticut
*UPDATE Employee: Catholic social services???
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Same thing with brake pads, you can get ceramic pads for most cars/trucks if you buy them yourself for $40-$80 depending on brand name. However, Monro sells them for $130-and higher, no labor there either
Break this down,
2 brake rotors you buy on average will run $70 for both total
1 set of 4 premium ceramic pads you buy will run $50
Doing it yourself labor is free, or find a friend or a mechanic on craigslist most do pads and rotors for like $60 if you bring your own parts Total if done that way, Around $180, and thats a rough idea and I think i'm just a little high on that too.
With that said, I just saved another 50% off there already 50% off they supposedly gave you to begin with. Yes, they offer pads free for life, which is built into the price and you still have to pay the labor to do it again anyway. Labor is at least 1 hour at the going labor rate. So really, the pads may sound free, but your still paying for them.
The parts they have in inventory, not just brakes, but exhaust, suspension, alternators, starters, struts, shocks, etc.... is all marked up at least 200-400% over their cost.
I think you get what I'm saying, so save your money, find someone who will take care of you and your wallet.
This report was posted on Ripoff Report on 11/14/2010 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Monro-Muffler-and-Brake/Norwich-New-London-Old-Saybrook-Connecticut-/Monro-Muffler-and-Brake-Monroe-Monro-service-center-Monro-WOW-how-they-do-rip-you-off-661777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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