MONTI MOVING LA ROSA DEL MONTE STUFF GOT STOLEN FROM THE DRIVER PHILLADELPHIA Pennsylvania Nationwide

 I HIRED THIS COMPANY MONTI MOVING (LA ROSA DEL MONTE)TO TRANSPORT ALL MY HOUSEHOLD GOODS TO FLORIDA, THEY PICK UP MY STUFF ON 6/29/2016 LIKE IT WAS SCHEDULE, THEY TOOK EVERYTHING THAT WAS ON MY BINDING ESTIMATE SHEET THAT WAS DONE ON 4/6/2016.I MOVED TO FLORIDA ON 7/03/2016 BUT AFTER A FEW DAYS MY HUSBAND AND I DECIDED TO RETURN TO PENNSYLVANIA SO A WEEK AFTER WE WERE BACK, BUT BEFORE THAT I CALLED THE COMPANY TO EXPLAIN WHAT HAPPEN AND ASK THEM IF OUR STUFF WHERE STILL IN PA AND THEY REPLY YES WE ASK IF THERE WAS ANY CHANCE THAT WE COULD PICK UP OUR STUFF AND NOT SEND THEM TO FL THAT WE WERE WILLING TO PAY FOR THERE WORK,PICK UP AND ANYTHING ELSE THEY WANTED TO CHARGE US BUT THEY SAID NO THAT THE STUFF WAS INSIDE A CONTAINER, SO THEY STILL SHIP MY STUFF TO FL ONCE MY STUFF ARRIVE TO FL IN JULY THEY CALL ME AND I EXPLAIN THEM WHAT HAPPEN AND THAT I NEED IT A ESTIMATE FOR A RETURN TO PA BUT THERE WAS A FEW ITEMS THAT MY SON WAS GONNA PICK UP IN FL THAT WERE HE'S, I SEND A NOTARIZED LETTER TO MONTI MOVING ORLANDO FL AND THEY GAVE MY SON HIS STUFF AND SEND MINES BACK TO PA, IT TOOK ALMOST TO MONTH TO GET MY STUFF CALLING THEM EVERY WEEK

FINALLY I JUST GOT MY STUFF ON 9/28/2016 BESIDES ALL THE BROKEN STUFF I RECEIVED I WAS MISSING A 60"INCH FALL HARVEST TV STAND WITH FIREPLACE THAT I JUST BOUGHT LAST CHRISTMAS NOT EVEN ONE YEAR OLD, I ASK THE DRIVER WILLIAM VAZQUEZ ABOUT MY STAND AND HE'S RESPONSE WAS (THAT MAYBE SOMEBODY LIKED IT AND THEY TOOK IT) A COMMENT I DID NOT FIND FUNNY, I CALLED THE OFFICES IN ORLANDO MADE THE CLAIM AND THE TOLD ME THAT MY STAND WAS NEVER RECEIVED IN THE INVENTORY THEY GOT SHIP FROM PA THE LADY ON THE PHONE AND I WENT THRU THE INVENTORY LIST AND COME TO FIND OUT THAT THE DRIVER NEVER PUT THE STAND ON THE DESCRIPTIVE INVENTORY SHEET THAT HE DID WHEN HE PICK UP THE STUFF FROM MY HOME SO THAT PIECE WAS NEVER SEND TO FL AND NOW ITS MISSING

I BEEN TRYING TO REACH THE SUPERVISOR ELIEZER GARCIA FROM THE PHILADELPHIA OFFICES SO HE CAN TAKE CARE OF THIS SITUATION AND EVERY TIME I CALL HE'S NEVER IN THE OFFICE AND HE WON'T RETURNED MY CALLS PLUS I CALLED THE DRIVER AND ASK WHY HE DIDN'T PUT STAND ON THE INVENTORY SHEET WHEN HE KNEW HE TOOK IT FROM MY HOUSE THE DAY HE PICK UP AND HE WAS NERVOUS AND TELLING ME THAT HE WILL HAVE TO GO TO THE OFFICE AND CHECK THE PAPER WORK TO SEE WHAT HAPPEN BECAUSE HE DOESN'T REMEMBER WHAT WAS ON THE LIST AND IM STILL WAITING FOR THE PHONE CALL NOTHING HAS BEEN DONE THIS HAS BEEN THE WORSE EXPERIENCE EVER I TRUSTED THIS COMPANY WITH MY STUFF AND ON TOP OF THAT I SPEND ON THIS MOVING COMPANY $2,957.00 TO SHIP TO FL AND $1,779.00 TO RETURNED IT TO PA I TRUSTED THIS COMPANY AND THE DRIVER STOLE MY STUFF THEY HAVE THE WORST COSTUMER SERVICE THEY DON'T CARE ABOUT THE CLIENT OR THEIR HOUSEHOLD GOODS IM VERY DISAPPOINTED AND I WILL NEVER DO BUSINESS WITH THEM AGAIN.