- Report: #819080
Report - Rebuttal - Arbitrate
Complaint Review: moose-r-us
moose-r-us27284 us hwy 71, park rapids, mn 56470 Internet United States of America
moose-r-us Cheryle Obnixous and rude texting by internet employee. Very inappropriate behavior Internet, Internet
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Cheryle, or at least that was the name attached to the e-mail, wrote a very cynical e-mail reply about how sorry they were for the trauma this unfortunate incident caused. She went on to write how they have a drama-poof insurance claim process that would make my life so much easier.
I asked for a phone number because I did not appreciate her snide remarks and she replied they were an internet based company only.
I sent photos of the broken product to the same e-mail address and asked for a refund. Cheryle replied, "Yep, that's how it works. You get to keep the oar and get your money back-what a great deal.
How could any company allow this type of behavior from an employee. Does anyone care how they are treating their customers? Obviously not. I have never been treated like this before. And never will I order anything from this company. This is way to much drama for me.
This report was posted on Ripoff Report on 01/06/2012 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/moose-r-us/internet/moose-r-us-Cheryle-Obnixous-and-rude-texting-by-internet-employee-Very-inappropriate-beh-819080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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