• Report: #397527

Complaint Review: Mortgage Modifiers

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  • Submitted: Wed, December 03, 2008
  • Updated: Sat, June 20, 2009

  • Reported By:Miami Florida
Mortgage Modifiers
4502 Manhattan Ave Tampa, Florida U.S.A.

Mortgage Modifiers They promised me I wouldn't loose my home and now for xmas I'm being evicted on Dec.19,2008 Tampa Florida

*Consumer Comment: Florida Attorney General Investigation

*REBUTTAL Owner of company: This is a False Allegation

*REBUTTAL Owner of company: Clearly this is a false allegation

*Consumer Comment: Who's correct? The owner or their website?

*REBUTTAL Owner of company: You Must be Mistaken Darrell and Cindy of Miami Fl

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I am a single mother of two young children and trusted my family and home to this scandalis company. Jennifer Tripp and Brent Duffield promissed me that we wouldn't loose our home to foreclosure. They told me to pay their fee or $2500 and I would have nothing to worry about. I trusted them and believed all of thier lies. The sherriff has notified me I Have to vacate my home before xmas and I have no were to go. No one at this company will return any of my call. They say they have a 100% money back guarentee. The only guarantee they gave me is they guarentee not to do anything other than steal my money!!!!!!

I have contacted the BBB and the Attorney General for the state of Florida. Unfortunely this will do nothing for me or my two young children to secure any kind of holiday.
Very heartbroken

Cindy H.
Miami, Florida
U.S.A.

This report was posted on Ripoff Report on 12/03/2008 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mortgage-Modifiers/Tampa-Florida-33611/Mortgage-Modifiers-They-promised-me-I-wouldnt-loose-my-home-and-now-for-xmas-Im-being-ev-397527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 3Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Florida Attorney General Investigation

AUTHOR: Robert - (U.S.A.)

Perhaps the reason Mortgage Modifers does not "help" homeowners in Florida (the state where Mortgage Modifiers is located) is due to the pending investigation by the Florida Attorney General's office.

http://www.myfloridalegal.com/lit_ec.nsf/mortgage/D226F7DA64A962F485257555004CFFAC

The other two states Mortgage Modifers does not do business in are Maine and Maryland. Maryland has some of the most proactive fraud laws and investigative agencies in the nation. You should get answers that make sense to you before trusting a company that "helps" all homeowners except for people who live in a state that is very strong against companies that scam their customers (Maryland), does not do business in the same state their office is located (Florida), and has a pending investigation filed by the State Attorney General's office.
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#2 REBUTTAL Owner of company

This is a False Allegation

AUTHOR: Vaughn Rice Ii - (U.S.A.)

It has been brought to my attention that there have been allegations made on this web site about Mortgage Modifiers. We take our reputation very seriously and have looked into this complaint thoroughly. I have not located any client in our entire data base that is from Miami and goes by the name of the Darrell and Cindy of Miami Florida. We have not worked with any clients for that matter in the City of Miami at all. I have provided my personal contact information for this individual to contact me to discuss their file. If this was a real client, per our contact, they would absolutely be eligible for a full refund of any money collected. Since I have not heard from them and can not locate their file in my data base and I am 100% certain that we have never worked with this individual that made this complaint, I can only assume that this is an attempt by a competitor to tarnish Mortgage Modifiers stellar reputation. Further more, as of October 1st, the state of Florida has passed legislation that limits our ability work with distressed home owners in the state of Florida. We work very hard to ensure that our customer service is unmatched in this industry and we have a long list of satisfied customers that can attest to that.
Darrell and Cindy if you are out there and you still believe you have worked with Mortgage Modifiers I encourage you to contact me as soon as possible to resolve this matter. I can be reached at 800-527-5521 ext 318 or any time after hours on my cell phone at 813-263-6403.

P.S. Robert of New York, I appreciate your attention to the matter and have correct my web site to reflect the changes we made in October.
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#3 REBUTTAL Owner of company

Clearly this is a false allegation

AUTHOR: Vaughn Rice Ii - (U.S.A.)

It has been brought to my attention that there have been allegations made on this web site about Mortgage Modifiers. We take our reputation very seriously and have looked into this complaint thoroughly. I have not located any client in our entire data base that is from Miami and goes by the name of the Darrell and Cindy of Miami Florida. We have not worked with any clients for that matter in the City of Miami at all. I have provided my personal contact information for this individual to contact me to discuss their file. If this was a real client, per our contact, they would absolutely be eligible for a full refund of any money collected. Since I have not heard from them and can not locate their file in my data base and I am 100% certain that we have never worked with this individual that made this complaint, I can only assume that this is an attempt by a competitor to tarnish Mortgage Modifiers stellar reputation. Further more, as of October 1st, the state of Florida has passed legislation that limits our ability work with distressed home owners in the state of Florida. We work very hard to ensure that our customer service is unmatched in this industry and we have a long list of satisfied customers that can attest to that.
Darrell and Cindy if you are out there and you still believe you have worked with Mortgage Modifiers I encourage you to contact me as soon as possible to resolve this matter. I can be reached at 800-527-5521 ext 318 or any time after hours on my cell phone at 813-263-6403.

P.S. Robert of New York- I appreciate your attention to this matter and have correct my web site to reflect the changes Mortgage Modifiers made in October.
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#4 Consumer Comment

Who's correct? The owner or their website?

AUTHOR: Robert - (U.S.A.)

""We unfortunately do not do business in the state of Florida, Maryland, or Maine.""

Interesting. You are HQ's in Florida but claim to NOT do business in Florida?

Perhaps you should update your website! Here's something directly from your website:

http://www.mortgagemodifiers.org/about_us.php

""We operate in all 50 states and have a comprehensive understanding of all the ins-and-outs and rules and regulations applicable to every foreclosure situation.""
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#5 REBUTTAL Owner of company

You Must be Mistaken Darrell and Cindy of Miami Fl

AUTHOR: Vaughn Rice Ii - (U.S.A.)

Dear Darrell and Cindy of Miami Florida,
I believe you are mistaken about who is working with you on a Loan Modification. We unfortunately do not do business in the state of Florida, Maryland, or Maine. If you wish to contact me to get clarification I would love to get to the bottom of this and help you in anyway I can. I have also checked my data base of clients you're your name does not appear anywhere. However it couldn't be Mortgage Modifiers that you were working with because again we do not work with clients located in the states that I listed above. I may be reached at 877-527-5521. I have emailed the editor to have this report looked into because again this report is false!!!!

Vaughn Rice II
Manager of Corporate Headquarters
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