• Report: #1005556

Complaint Review: mosserstore.com

  • Submitted: Tue, January 29, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: Emily — Chicago Illinois United States of America
Internet United States of America

mosserstore.com Mosser, Mosser Terrarium, Noah Atkinson, mosserplant@gmail.com, inquiry@mosserstore.com Charged me for my purchase, but never delivered the product! No response to any emails. Definitely scam or fraud. Internet

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I purchased a plant online from www.mosserstore.com. They charged me for my purchase a few days later. More than a month has passed, and I have not received my order in the mail, nor can I get ahold of anyone at the company. I cannot find any reviews online about this company, and I tried to send them a tweet at @MosserTerrarium but my tweet won't show up on their page. I also tried to send a tweet to the co-founder Noah Atkinson at @noahatkinson with the same result. The company's two email addresses are mosserplant@gmail.com and inquiry@mosserstore.com. I emailed both of these addresses multiple times with no response, and I received a mailer-daemon returned email error once that the 'inquiry' email inbox was full so the message could not be delivered.

I am confused. I cancelled the charges with my bank and am waiting to hear back from Mosser so that I can cancel the order. This is really shady and if it isn't a scam (which I highly doubt), this is an extremely poorly run business. 

This report was posted on Ripoff Report on 01/29/2013 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/mosserstorecom/internet/mosserstorecom-Mosser-Mosser-Terrarium-Noah-Atkinson-mosserplantgmailcom-inquirymo-1005556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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