• Report: #810349

Complaint Review: motokrazy

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  • Submitted: Fri, December 16, 2011
  • Updated: Wed, December 05, 2012

  • Reported By: john — schulkill haven Pennsylvania United States of America
motokrazy
georgia Internet United States of America

motokrazy ordered a knm series and they did a bait and switch and sent me a cheaper model ,called and talked to them 4 times ,they said they would get back to me but never did ,it was for christmas , Internet, Internet

*UPDATE Employee: KNM Credit

*Author of original report: motokrazy

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ordered a knm series large mid frame ,they sent a cheaper model ,called them and sent a pic of the item i received and they said they would get back to me they never called me so i called them 4 times ,they said they would get me the right one for christmas ,i have not heard a word from them all i can assume is a bait and switch where they said they had the product and did not and sent me a cheaper model  and figured i would not see the difference ,anybody who got one better check the one they got and see if it is the right one ,

This report was posted on Ripoff Report on 12/16/2011 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/motokrazy/internet/motokrazy-ordered-a-knm-series-and-they-did-a-bait-and-switch-and-sent-me-a-cheaper-model-810349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

KNM Credit

AUTHOR: Motokrazy1 - (United States of America)

Wow.  I did not know such a report existed.
To keep this report in proper context.  The customer did order a KNM  series which is our Premium ATV Indicator with Reverse. Our customer did receive a different model.   This was an honest mistake made by not a bait and switch. The customer was given 2 options - an exchange at no cost or a a reduction in price.  The customer elected the reduction and the amount agreed upon was credited to his charge card account.

I also want to thank the customer for writing in a rebuttal stating the transaction was taken care of satisfactory.

"A Safe Day is a Fun Day"
MOTOKRAZY
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#2 Author of original report

motokrazy

AUTHOR: john - (United States of America)

got ahold of greg and he said he would give me a better model for his cost ,i was not sure it would get here for christmas so he said he would give me the model i have for 100 dollars cheaper so i decided to take his offer and at least have something for my grandson ,he did call a couple of days earlier and did not talk to me and i did not get the message,
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