- Report: #1119988
Report - Rebuttal - Arbitrate
Complaint Review: Motor Club of America/TVC Matrix
Motor Club of America/TVC Matrix3200 W. Wilshire Blvd OKC, Oklahoma USA
Motor Club of America/TVC Matrix SCAM - Misleading Customers by saying policy is Total Security and its Far from it! LIES! OKC Oklahoma
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I joined MCA in September 2013 and thought it was great. I had a False sense of security especially when their plans name is Total security.
I live in Michigan and there is a lot of snow. I got stuck in a snow bank today and figured it was no big deal that I would call MCA and they would send a tow truck out and pull me out.
What I found out next was devistating after I put in a lot of time, money & effort to promote MCA. They do NOT cover if a vehicle gets stuck. You HAVE to pay extra. I am glad I didn't cancel my auto insurance roadside for $2.
I ended up calling a local tow company and within 30 mins, of my call my vehicle was back on the road. It was billed directly to my auto insurance and I then went and called MCA and canceled effective immediately.
I really hope this report helps someone else if they are thinking about joining Motor Club of America. [continued below]....
This report was posted on Ripoff Report on 01/31/2014 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Motor-Club-of-AmericaTVC-Matrix/OKC-Oklahoma-73116/Motor-Club-of-AmericaTVC-Matrix-SCAM-Misleading-Customers-by-saying-policy-is-Total-Se-1119988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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