ED Magedson – Founder
Mr. Rooter Plumbing Ripoff by Parts marked up 421% and 528% Roswell Georgia
Repair man advised that the Thermal Expantion Tank (proflo PFXT5)and Pressure reducing valve (Zurn 70XLDUC) needed to be replaced and it would take about 1 hour. I approved the repair knowing the tank price was $36 and the valve was $93 retail price. The repair took 2 hours at $184 with dispatch fee of $30, which was all well and good. BUT... the tank was marked up 528% at $190 and the valve was marked up 417% at $387. When i disputed with mgmt (joe and bob i think) they were rude and condescending justifying that everyone prices this way and how dare i question their pricing methods and call him a RIPOFF and eventually they called the police to pressure my wife to sign for the work performed. They claimed we were given a quote and we signed for it before the work was done. Which was not the case, but I will make sure I get that in the future.
This report was posted on Ripoff Report on 05/01/2014 04:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mr-Rooter-Plumbing/Roswell-Georgia-30077/Mr-Rooter-Plumbing-Ripoff-by-Parts-marked-up-421-and-528-Roswell-Georgia-1143150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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