- Report: #1153215
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Complaint Review: mspy software
mspy software sold software that doesn't work most of the time, support is lousy at best. Internet
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Horrible software that does not live up to anything reported on the internet. Purchased the software weeks ago, it has worked properly for a total of maybe 8 to 10 hours total. Most days does not report any calls, messages on the target phone at all. GPS works every once in a brief while but most days does not. I am tracking a Verizon phone on my account which when I look up on the VZ website has multiple calls and literally over 10 sms messages a day going beack and forth out of it, MSPY misses them all!!
When contacting support if you can even get them, they give you standard lines that if you are internet connection is weak, it will not work, reinstall the software, make sure security is deactivated on the phone, etc. After doing all that it works or maybe an hour or two, then back to nothing. When I told support that the target phone travels in the same areas everyday, you can't say it is due to weak internet signals in those areas because it has worked some days and not others traveling in those same areas; they don't have an answer for me and give me the same old responses.
Don't waste your money, MSPY is more of a headache than anything!!
This report was posted on Ripoff Report on 06/09/2014 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/mspy-software/internet/mspy-software-sold-software-that-doesnt-work-most-of-the-time-support-is-lousy-at-best-1153215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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