- Report: #1065332
Report - Rebuttal - Arbitrate
Complaint Review: mspy
mspy800 west El Camino Real Mountain View, California USA
mspy mtechnology This is the worse service, live chat is always away, no manager can be contacted, the hand you verbally about a much of nothing regarding the target phone or their techs are working on updating and giving you the best service. I have had this service for two months worked good the first two weeks, pening recording, many problem tickets submitted. Only automated responses. I have asked for a refund or fix the problem. No help at all. contacted mtechnology and faxed them all the pending recordings. Checked target phone and it is fine and my internet is not down and has not been. They are a Joke. Mountain View California
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I have reported mspy and mtechnology to the BBB. This service is a bait and switch. First two weeks works fine then problems lots of problems. Was told to check target phone did that and reinstalled. Still no help. Submitted at least ten trouble tickets and only get an automated response. Live Chat is on and off. explained to them what is going on and they blame it on the phone and serve you an answer that their technicians are working on the issues and updating items daily.
i asked for a manager, say her name i Lily, no response. problem using different names. This place is a joke. there needs to be a vclass action suit against this company.
Bad Bad service!!!
This report was posted on Ripoff Report on 07/08/2013 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/mspy/Mountain-View-California-94040/mspy-mtechnology-This-is-the-worse-service-live-chat-is-always-away-no-manager-can-be-c-1065332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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