• Report: #1089322

Complaint Review: Mutazu Motorcycle Accessories Inc

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, October 03, 2013
  • Updated: Thu, October 03, 2013

  • Reported By: Maria — Goose Creek South Carolina
Mutazu Motorcycle Accessories Inc
534 143rd Ave. San Leandro , California USA

Mutazu Motorcycle Accessories Inc Mutazu, Inc. Mutazu Inc Mutazu.com VERY POOR QUALITY PRODUCTS, WON'T STAND BEHIND THEM. FEEL LIKE I'VE BEEN CHEATED. San Leandro California

*Consumer Comment: Mutazu is a ripoff

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

middle of april 2013 I purchase a motorcycle trunk from ebay.com seller "Mutazu". i paid about $500 + $60 for shipping. the trunk was for my husband birthday for him to put onto his 2004 road glide. we received the trunk. initially, the trunk looked and felt very flimsy. we emailed the seller and received a response saying "don't worry, the trunk is very durable".

so we decided to give it a try. our first road trip (2 months later) to florida, i was leaning against the tour pack backpad and the pad detached itself from the trunk. there were rubber grommets that have bolts in them and the grommets had split, causing the backpad to detach. my husband pulled over and once we stopped, we also noticed that one of the latches that keeps the trunk closed was missing (had fallen off somewhere). luckily we had a bungee cord so we were able to keep it closed. my husband was able to temperarily make the backrest stay in place until we got home.

when we got h ome i called mutazu, asking to return the product. because we had he trunk for over 45 days, they would not accept a return. i talked to a lady (dont remember her name). they did agree to send a new latch and backrest, which we were forced to accept.

we installed the new latch and backrest, and low and behold, the backrest is once again broken, and the trunk has developedd a big crack where we mounted the rack that came with the trunk. the company has not responded to our emails since.

overall, i am extremely upset with this company and the products they sell. the plastic is EXTREMELY thin. for $500+ i was expecting a decent quality product. BUYER BEWARE


This report was posted on Ripoff Report on 10/03/2013 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mutazu-Motorcycle-Accessories-Inc/San-Leandro-California-94578/Mutazu-Motorcycle-Accessories-Inc-Mutazu-Inc-Mutazu-Inc-Mutazucom-VERY-POOR-QUALITY-PR-1089322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Mutazu Motorcycle Accessories Inc

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Mutazu is a ripoff

AUTHOR: Sirock - ()

They do not stand behind the products they sell. Everything Chrome I have ever bought from this company rusts. The equipment I have purchased from other vendors is still shiney they sell poor quality stuff.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.