• Report: #397552

Complaint Review: Mutual Of Enumclaw Insurance Company

  • Submitted: Wed, December 03, 2008
  • Updated: Wed, May 09, 2012

  • Reported By:Pt. Townsend Washington
Mutual Of Enumclaw Insurance Company
1460 Wells Street Enumclaw, Washington U.S.A.

Mutual Of Enumclaw Insurance Company Cancelled policy home insurance pole house Enumclaw Washington

*UPDATE Employee: Foundations

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After some 12 years without a claim, they canceled our policy because the house "does not meet our requirement of a continuous concrete foundation."

Morons. Don't insurance companies ever notice which houses are still standing after a flood, hurricane, earthquake, or landslide?

Steven
Pt. Townsend, Washington
U.S.A.

This report was posted on Ripoff Report on 12/03/2008 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mutual-Of-Enumclaw-Insurance-Company/Enumclaw-Washington-98022/Mutual-Of-Enumclaw-Insurance-Company-Cancelled-policy-home-insurance-pole-house-Enumclaw-W-397552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Foundations

AUTHOR: David C - (United States of America)

The issue here is that either you or your agent failed understand and to communicate that your home was not on a continious concrete foundation. Mutual of Enumclaw insured you and would have covered a claim if it had occoured within that time. Once the mistake was discovered they took action to correct the mistake. With many years of data and millions of claims the homes on non-continious foundations have been found to have an unacceptable rate of claims for the type of policy you purchased.
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