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Report: #1175230

Complaint Review: Mutual of Omaha - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: vcarver — Centre Alabama
  • Author Confirmed What's this?
  • Why?
  • Mutual of Omaha Mutual of Omaha Plaza Omaha, Nebraska USA

Mutual of Omaha United of Omaha Life InsuranceA Mutual of Omaha CompanyGroup Insurance Claims Management Will Not Pay on Short Term Disability Claims, Does Not Go by YOUR Doctors Advise but THEIR Panel! Omaha Nebraska

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ATTENTION:

PLEASE do not not use this company...
Well the so called short term insurance at my work is through Mutual of Omaha and has refused to pay me. Their "board" has decided they know more than my doctor and told me to go back to work. They refuse to pay me for the last month so I am broke again! Even though I am going to a neurosurgeon for a cyst on the nerves in my back! They have once again told me that the paperwork my doctor's office sent was not received by them. But they also have a fax machine that takes TWO days to receive faxes. Must be a dinosour.

Received a letter yesterday telling me I could appeal if I wanted to from the girl who had been handling the case. She lied and told the agent she had not received any paperwork from the doctor and I watched the doctor's office fax them on August 21, 2014. I called four days later and ask this same girl if she had received the paperwork she told me she had. Now she is lying about getting them.

WHO ARE THESE PEOPLE?! If you have any insurance with Mutual of Omaha drop it! They will not pay. I had my life insurance with them also but I cancelled it. I can only imagine what my kids would go through to get my life insurance when I die! Pass the word around about this company. They lie on those commercials!!

This report was posted on Ripoff Report on 09/08/2014 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mutual-of-omaha/omaha-nebraska-68175/mutual-of-omaha-united-of-omaha-life-insurancea-mutual-of-omaha-companygroup-insurance-cl-1175230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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