• Report: #1002556

Complaint Review: my fee plan

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  • Submitted: Thu, January 24, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: karen lyons — las vegas Nevada United States of America
my fee plan
internet, Nevada United States of America

my fee plan Donate $1.00 for service internet, Nevada

*REBUTTAL Owner of company: my fee plan Request for Refund

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0Author 0Consumer 1Employee/Owner

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Iwent online to search for birth, death and marriage records of my family and my fee plan charged my credit card $1.00 and 19.95 when it was suppose to be a 1 dollar donation it turned into a $20.95 donation. I was willing to donate the dollar but did not want the 19.95 charge on my credit card. I tried calling the number my credit card company had for my fee plan but there was just a constant busy signal. My Fee Plan has ripped me off for 19.95 and i want my money back.

This report was posted on Ripoff Report on 01/24/2013 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/my-fee-plan/internet-Nevada-/my-fee-plan-Donate-100-for-service-internet-Nevada-1002556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
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#1 REBUTTAL Owner of company

my fee plan Request for Refund

AUTHOR: JoshCustomerService - (USA)

Hi karen,

Our apologies for the confusion. Customer satisfaction is very important to us and we do not like to see any unhappy customers. Please email us at manager@myfeeplan.com to get the refund.

Thanks,
Customer Support
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