• Report: #1002557

Complaint Review: my fee plan

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  • Submitted: Thu, January 24, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: karen — las vegas Nevada United States of America
my fee plan
internet, Nevada United States of America

my fee plan Donate $1.00 for service internet, Nevada

*REBUTTAL Owner of company: MyFeePlan.com Customer Service

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0Author 0Consumer 1Employee/Owner

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Iwent online to search for birth, death and marriage records of my family and my fee plan charged my credit card $1.00 and 19.95 when it was suppose to be a 1 dollar donation it turned into a $20.95 donation. I was willing to donate the dollar but did not want the 19.95 charge on my credit card. I tried calling the number my credit card company had for my fee plan but there was just a constant busy signal. My Fee Plan has ripped me off for 19.95 and i want my money back.

This report was posted on Ripoff Report on 01/24/2013 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/my-fee-plan/internet-Nevada-/my-fee-plan-Donate-100-for-service-internet-Nevada-1002557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

MyFeePlan.com Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear karen,

I apologize for any inconveniences from the charges. I can offer you a full refund if you send your account information to josh@myfeeplan.com. With a few simple details I can reverse the charges and ensure your satisfaction.

I look forward to hearing from you.

Thanks,
Josh F.
Customer Service Manager
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