- Report: #1041650
Report - Rebuttal - Arbitrate
Complaint Review: My Tech Gurus
My Tech Gurus500 W Putnam Ave - Greenwich CT 06 Putnam, Connecticut United States of America
My Tech Gurus Dell Technical Support, Guaranteed Resolution Putnam, Connecticut
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The Service Tech Guaranteed the problem would be resolved and the system returned within the week. I call ed several times after the week went by only to be told that they would have their supervisor call me in 10-15 minutes...this neve happend. I called several times and placed on hold for 10 minutes to be apologized to and promised they would follow up with a call from another supervisor.
I finally called another number as I had copied the document for returning my computer and it had numers to call in. [continued below]....
This report was posted on Ripoff Report on 04/08/2013 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/My-Tech-Gurus/Putnam-Connecticut-06830/My-Tech-Gurus-Dell-Technical-Support-Guaranteed-Resolution-Putnam-Connecticut-1041650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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