Complaint Review: myfamilymobile.com - Nationwide
- myfamilymobile.com Nationwide USA
- Phone: 8774409758
- Web: www.myfamilymobile.com/T-Mobile
- Category: Cellular Phone Companies
myfamilymobile.com Myfamilymobile.com/t-mobile Bogus texts from call center suggesting my account had been compromised. Upon inquiry got a secutity sales pirtch. BOGUTAH Columbia??? Nationwide
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I recieved several text messages from Myfamilymobile. First one stated my pin# had changed. The second stated "You are no longer the primary account holder" . I was instructed to comtact Myfamilymobile. Of course I was quite concerned and did as instructed. When I called fraught with anxiety I got a security sales pitch!!! With no reasonable explaination for the texts. Then the representative asked if I wanted a security word to back up my pin and I said ok how do I do I do that? He said just tell me. ????!!!! Just tell me. What kind of way is that to bussiness??. I gave him some lame password. Now I think some buttwipe In Godnoswhere has my acct pin and secret password. Thankfuly I've never used autopay or I'd bet that # would be compromised.
This report was posted on Ripoff Report on 06/03/2014 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myfamilymobilecom/nationwide/myfamilymobilecom-myfamilymobilecomt-mobile-bogus-texts-from-call-center-suggesting-my-1151975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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