- Report: #997773
Complaint Review: myfeeplan.com UTUS
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| myfeeplan.com UTUS
Internet United States of America |
|
myfeeplan.com UTUS Fraudulent Company! Advertises $1.00 fee and then charges your credit card two payments of $19.95 Internet
*Author of original report: Jeff at myfeeplan.com aka thieves
*REBUTTAL Owner of company: 2nd response to Katy
*Author of original report: Response from myfeeplan.com
*REBUTTAL Owner of company: To Katy
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Katy Minneapolis MN
This report was posted on Ripoff Report on 01/16/2013 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/myfeeplancom-UTUS/internet/myfeeplancom-UTUS-Fraudulent-Company-Advertises-100-fee-and-then-charges-your-credit-997773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
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Search Tips#1 Author of original report
Jeff at myfeeplan.com aka thieves
AUTHOR: Katy - (United States of America)
SUBMITTED: Thursday, January 31, 2013
#2 REBUTTAL Owner of company
2nd response to Katy
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Thursday, January 31, 2013
I just want to verify that this has all been taken care of. Please email me to make sure it has gone through or let us know you've received the refund.
Thanks!
Josh F.
#3 Author of original report
Response from myfeeplan.com
AUTHOR: Katy - (United States of America)
SUBMITTED: Friday, January 18, 2013
Just wanted to update this posting on the "rebuttal" from josh@myfeeplan.com. His (?) response is below with my email to him (?)
Dear josh@myfeeplan.com In reply to your rebuttal from
ripoff report below:
I apologize for any inconveniences
that have occurred. Please email me directly and I can take care of any
problems you've had and offer you a refund. I can be reached at
josh@myfeeplan.com
Thank you for your patience,
Josh F.
Customer Service Manager
Exactly what information should I email to you. I thought that the live chat I initiated (screen prints attached) confirmed that the refund would be processed. However, today I checked my account and your big fat rip off of a fraud posing as a company has done nothing to refund the charge which also threw my account into overdraft and my bank charged me another $37 dollars in addition to your stolen $19.95.
Katy XXXX
#4 REBUTTAL Owner of company
To Katy
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Wednesday, January 16, 2013
Thank you for your patience,
Josh F.
Customer Service Manager
