- Report: #345639
Report - Rebuttal - Arbitrate
Complaint Review: Myhousedeals.com
Myhousedeals.comwww.myhousedeals.com Houston, Texas U.S.A.
Www.myhousedeals.com SCAM, charges CC and signs you to 3 months of service even when you cancel within the 30 day trail period. Houston Texas internet
*UPDATE Employee: Jason, we appreciate our customers. Please contact us to clarify the situation you reported here.
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30 days later we see a charge on our CC for 106 dollars, which was more than advertised!!!!
Tried to go through Housedeals.com Customer Service to clear up the mess, they only replied when we asked them to remove the charge, they then claim we never cancelled. We finally had to get our CC company involved, but they were unable to resolve the issue. We are now out approx. 212.00 because they will not stop billing us. To top it off, CSR finally sent us a confirmation for acancellation, but they want to charge us for another month!!! completely un-acceptable, especially since they do not provide the services as advertised.
myHousedeals.com is nothing but a complete scam!!
Dated materials, horrible Customer Service. Please DO NOT USE them!
AMEX is not much better for not taking care of this.
This report was posted on Ripoff Report on 06/29/2008 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Myhousedealscom/Houston-Texas-77008/Wwwmyhousedealscom-SCAM-charges-CC-and-signs-you-to-3-months-of-service-even-when-you-c-345639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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