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Report: #984491

Complaint Review: MyInfo1.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: James — Roseville California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • MyInfo1.com Internet United States of America

MyInfo1  Promised report, charged $19.95 fee and never delivered Internet

*REBUTTAL Owner of company: James, Email Josh@MyInfo1.com for Full Refund.

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Entered MyInfo1 website to search for a telephone number for someone I only had an address.  A report was promised, asked for $1.oo fee for report, entered credit card, unable to access report and then upon calling credit card company, found that I was charged $19.95.

This report was posted on Ripoff Report on 12/19/2012 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myinfo1com/internet/myinfo1-promised-report-charged-1995-fee-and-never-delivered-internet-984491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

James, Email Josh@MyInfo1.com for Full Refund.

AUTHOR: JoshCustomerService - (USA)

POSTED: Sunday, January 06, 2013

Hello James,

We apologize for any confusion in your charges and will fully reimburse you for any fees. Please email josh@myinfo1.com with you name, address and amount owed. We will immediately resolve this issue for you.

Anyone the requires a refund, account closure, or customer service requests can contact josh@myinfo1.com and we will gladly resolve any misunderstandings.

Sincerely,

Customer Service Department.

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