- Report: #968634
Report - Rebuttal - Arbitrate
Complaint Review: myinfo1.com
myinfo1.com Scam on Membership Charge, Internet
*REBUTTAL Owner of company: For A Full Refund Email Josh@MyInfo1.com
I then did the online chat to get the charge reversed. Saved a screen shot of the chat for my records. Kind of forgot about it and see it is a month later and there was no credit. So I called again. Another reviewer of this company was right. It is like it is a scam. They charge you this fee, hope that a lot of people won't see it and don't realize it (and there are probably many that don't) and then the fee is not so high as to raise alarms so many will ignore it and not dispute.
But they have like a whole recording and department that has the recording of "if you are calling to disput the 19.95 fee go to online chat". It was very odd and quite the scam. I can't believe more people aren't raising heck about it. I think they will reverse it and are very accomodating when it is brought to their attention but it is like they are ready for it and why woudl you be ready for it unless your site and the way you do business is misleading. I mean if I order on Amazon and call about an order the first thing I hear on the recording is not"if you are calling to dispute the fee". So, something is not right.
This report was posted on Ripoff Report on 11/13/2012 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/myinfo1com/internet/myinfo1com-Scam-on-Membership-Charge-Internet-968634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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