- Report: #876634
Complaint Review: mylife.com
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| mylife.com
Internet United States of America |
|
mylife.com MyLife.com created 2 accounts without my permission and won't refund, Internet
*Consumer Comment: Don't believe it
*UPDATE Employee: Mylife.com will assist in resolving your complaint
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Why would someone create two accounts with the same information twice anyway.? Even when speaking to a supervisor, the only refund was for one amount of $27.90 when they actually owed me $83.70. As far as I am concerned, this website is a total ripoff and don't sign up with them either by phone or online....you may be charged a whole lot more and they will not budge as far as the old saying "the customer is always right!".
This report was posted on Ripoff Report on 05/01/2012 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/mylifecom/internet/mylifecom-MyLifecom-created-2-accounts-without-my-permission-and-wont-refund-Internet-876634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Don't believe it
AUTHOR: George - (United States of America)
SUBMITTED: Thursday, May 24, 2012
It's a fraudulent company and really seems to be nothing more than a glorified phone book! Take your money and run!
#2 UPDATE Employee
Mylife.com will assist in resolving your complaint
AUTHOR: MyLife Customer Care - (United States of America)
SUBMITTED: Monday, May 14, 2012
Dear User,
At MyLife.com, we place great value on the feedback provided by our customers, as it is an integral part of improving our products and services. As such, we place an emphasis on getting into direct correspondence with those customers who have indicated having problems with our service, with the hopes of improving the user experience for everyone going forward.
We would like to give you the opportunity to further address your concerns with MyLife.com directly, by utilizing a priority hotline at 424-208-6248. This line is available Monday through Friday, 9am to 5pm PST. If you are calling after these hours, please leave us a message and we will return your call as soon as possible. Please give us a call at your convenience, and we will do whatever we can to rectify the issues you bring forward to us.
