- Report: #1083875
Report - Rebuttal - Arbitrate
Complaint Review: myotcstore.com
myotcstore.com Americanrx.com Extremely long shipping time. Customer service number goes to forgein voice mail. Items not in stock Internet
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I placed an online order for three items. And even though their webiste indicated that the package had been shipped a few days later, it had not. My package arrived almost a month later and as indicated by the postage meter had really been shipped almost three weeks after they claimed to have shipped it.
One item was not included in the box, a note on the invoice said it was not in stock and they would would be giving a refund check.
I called their customer serice number to find more on the refund. After waiting in the phone que, I was routed to a voice mail that asked me to leave my information and someone would call me back.
Terrible, dodgy customer service.
This report was posted on Ripoff Report on 09/12/2013 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/myotcstorecom/internet/myotcstorecom-Americanrxcom-Extremely-long-shipping-time-Customer-service-number-goes-1083875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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