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Report: #140139

Complaint Review: Myperfectcredit.com - Carson City Nevada

  • Submitted:
  • Updated:
  • Reported By: Derry New Hampshire
  • Author Confirmed What's this?
  • Why?
  • Myperfectcredit.com myperfectcredit.com Carson City, Nevada U.S.A.

Myperfectcredit.com ripoff and scam Carson City Nevada

*UPDATE Employee: MyPerfectCredit Member Support Response

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I was looking to get a copy of my credit report and MYPERFECTCREDIT.COM offers access to all three reports if you join their service

It claims to have a five day free trial period. To access the website you have to give a credit card number.
I got on the site and felt that no only was it not helpful (the reports showed information that had already been corrected), it automatically signed you up for a credit card that cost $30 for an annual fee.

I emailed them tha night that I wanted to cancel my "memebership" and I also tried to call the customer service line but it was busy all three times

A week later, my card was charged $30 for services. I called the customer service and got through BUT it is an outsources call center that can only email to Myperfectcredit.com. I also emailed and got a reply that they were sorry I had cancelled and they would review my account to determine any refund.

A week later they charged me again, then again the next week and the next until I had been charged $120. I got my bank involved and they obtained one refund of $30 but myperfectcredit.com produced a false invoice of services they claimed they had done for me.

My bank thinks that they can get the rest BUT stay away from this company

Jim
Derry, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 04/24/2005 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/myperfectcreditcom/carson-city-nevada/myperfectcreditcom-ripoff-and-scam-carson-city-nevada-140139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

MyPerfectCredit Member Support Response

AUTHOR: R. - (U.S.A.)

POSTED: Sunday, August 14, 2005

If at any time a member has a concern about their membership, wishes to close the account, or request a refund, they may do so by contacting our customer service representatives at support@myperfectcredit.com or (877) 469-7373. We promise to review your request on a timely basis, and make every effort to resolve all issues.

We stand by our commitment to provide exceptional customer service, and want our members to have a positive experience with MyPerfectCredit.Com. If a member cannot resolve any issue with the first level contact, they can request a second level review of the unresolved issues by e-mailing supervisor@myperfectcredit.com.

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