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Report: #1251982

Complaint Review: MyPoolYard.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Neil — Land O Lakes Florida USA
  • Author Confirmed What's this?
  • Why?
  • MyPoolYard.com Internet USA

MyPoolYard.com Bait and Switch! Granada Hills CA

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On 24-Aug-2015, I ordered through amazon.com a salt water pool chlorine generator, a Jandy APURE700. The amazon product description page (search amazon for APURE700 to see it) shows a photo of the parts of the system, and lists them in a bulletized list as:

  • Jandy APURE700 Salt Water Gen. 3 Port Cell Kit PLC700
  • 3 Port Cell Kit PLC700
  • PLC700
  • 3 Port Cell Kit
  • Jandy APURE700 Salt Water Gen

The supplier was MyPoolYard.com. They sent the PLC700 cell, but not the APURE700 controller. I contacted them, asking them to deliver the missing piece. They refused, claiming that I had only ordered the PLC700, even though the amazon product description page clearly includes the APURE700.

MyPoolYard.com is a ripoff. Even their "physical address" is a mailbox in a Postal Plus rent-a-mailbox shop.

This report was posted on Ripoff Report on 08/31/2015 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mypoolyardcom/internet/mypoolyardcom-bait-and-switch-granada-hills-ca-1251982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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