- Report: #1046001
Report - Rebuttal - Arbitrate
Complaint Review: MYUS.com
MYUS.com4299 Express Lane Sarasota, Florida 34238 USA Internet, Florida United States of America
MYUS.com Misleading information Internet, Florida
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Submitted: Sunday, August 12, 2012 Last Posting: Thursday, August 16, 2012 Reported By: Ralph LONDON Other United Kingdom MYUS.COM ON THEIR WEBSITE THEY STATED THE SHIPPING COURIER THAT THEY USE i.e USPS, DHL AND FEDEX. I REQUESTED THAT I WILL LIKE THEM TO SHIP MY ORDER THRU USPS, THEY SAID THEY DON'T USE USPS BECOS IS MORE EXPEN SARASOTA, Florida.
Although their website stated they use USPS service, but in fact they don't. Reason given was USPS has limited tracking & its more expensive than Fedex & DHL. Imagine your product only cost USD15, and they are charging USD50 for Fedex/DHL. The courier cost is almost 4 times your product which is ridiculous. If Amazon is charging me the same courier fees, I would have opted for them to send me direct, and would definitely not waste additional USD10 member fees to signup with MYUS.com.
MYUS.com given me an example of a 1lbs item to Malaysia:-
DHL Express: $35.44
Fedex Economy: $35.99
USPS Priority: $73.48
USPS EMI: $95.00
I seriously have doubt as I have numerous items courier to me from USA to Malaysia using USPS service with cheaper rate (more than 15 times) for the past 3 years without any problem whatsoever. I urge consumer to clarify with them on every option & cost before paying your members fees or start to look for other company that provide USPS with much reasonable rate
This report was posted on Ripoff Report on 04/24/2013 08:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/MYUScom/Internet-Florida-/MYUScom-Misleading-information-Internet-Florida-1046001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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