- Report: #1124352
Report - Rebuttal - Arbitrate
Complaint Review: Myworldphone
Myworldphone14848 Hillside Avenue Briarwood, New York USA
Myworldphone , N Hasan Sent RAZR V3 phone, No settings, defective charger, was supposed to refund money, blocked my email Briarwood New York
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On Jan 17, 2014 I ordered a Motorola Razr V3 unlocked quadband camera phone (silver) for a total of $68.99. It was supposedly sent by priority mail. It took 10 days to get from New York to northeast Florida.
When I received the phone I contacted an AT&T representative to help me with the settings as the phone was supposed to be an AT&T phone. When I spoke with AT&T I found out that this was not an AT&T phone because they could not identify the phone by the ISDM number as being theirs. This was also supposed to be a brand new phone and there were scratches on the face plate.
I contacted Myworldphone.com and was given an internet site on youtube to go by when setting the phone in order to get on the Internet. I was finally able to get on the Internet after speaking with the AT&T rep for hours upon hours before I was given this youtube video site. Then I was going to set the messaging part of the phone when the charger broke completely in half. At this point the phone was no use to me without the charger.
I contacted Myworldphone. I told them that I would send the phone back but expected a full refund. I was told by Brian or N Hasan to send back the phone. I have emails to back up this information from the company.
When I didn't receive a reply to my emails informing them that I had sent the phone and charger back and that the tracking with insurance costing me an additional $20.00 added onto what I was charged for the phone, my email was blocked. I then tried emailing the company directly and that email was also blocked.
So now I am out $88.99 and can not get in touch with this company. I am a senior and feel that I have been taken advantage of like many other seniors. I used a credit card for this transaction. This was an online transaction.
This report was posted on Ripoff Report on 02/17/2014 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Myworldphone/Briarwood-New-York-11435/Myworldphone-N-Hasan-Sent-RAZR-V3-phone-No-settings-defective-charger-was-suppose-1124352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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