Napa Auto Parts Lied about price ripoff Mount Airy North Carolina

Why would you think the part would be that cheep? I went on the internet NAPAONLINE and looked up the part. It clearly states $164.00 with a $45.00 core.
Do the math. Thats $209.00 before tax. Then add about 8% the math don't lie.
But then again your probably a person thats never said thank you to a parts guy and deserves a discount. Stop public abuse of people just trying to make sense of it all. It sounds like you still don't uderstand how cores work.

NAPA does NOT get their parts remanufactured by the same people as AutoZone and Advanced.

I have worked for this company for 4 years and while there are a FEW parts that we sell that are the same, brake boosters are not one of them.

Sorry, hate to burst your bubble.

Can I make this any clearer to you. IT IS THE SAME PART. Just because you are repeating what someone told you does not make it so. They buy the parts from different companies, but they ARE remanufactured by the same place. DO YOU GET IT MR KNOW IT ALL???

NAPA has ALL of it's parts provided to them on an EXCLUSIVITY contract. The only other parts house that carries the same parts is CarQuest.

Advance and AutoZone have their own suppliers. The President of AutoZone is the former VP of NAPA. He tried to bring the NAPA lines to AutoZone, but was stopped by the contracts.

Midas cannot buy it's exhaust from Maremont directly, due to a non-competition clause with Meineke. Meieneke buys everything they can from Maremont. Midas has to buy the same stuff from a contract with AutoZone. Get it?

None of the suppliers for Advance, nor AutoZone, supply NAPA. The line code for the NAPA booster you bought is NBB. The "N" stands for NAPA. United and Raybestos makes all of NAPA's brake parts. Advance uses Wagner. AutoZone uses Morse.

Can I make this any clearer to you?

No it is the same exact part re manufactured by the very same exact company thay Advance Auto and Autozone get theirs from, that is how I can compare it to them. I did not get a better part!
Most any other time in a situiation like this i would chalk it up to a misunderstanding, but not this time. I never complain about anything ever even when I should, but when I am flat out lied to it bothers me real bad.
Another thing too, I go by Napa a couple times a day cause it is on my way to work and there is never any or many cars in their parking lot, but over at the other places are always hopping. Wonder why? I guess everybody likes buying no good parts.

Well if you weren't charged a core charge there's no incentive for you to actually bring the old part back. Maybe NAPA was trying to do a favor not charging it and trusting you to bring it back. But if you still have the core part and don't really care about saving your reputation at NAPA you could ask them how much they'll give you for it.

Well if you weren't charged a core charge there's no incentive for you to actually bring the old part back. Maybe NAPA was trying to do a favor not charging it and trusting you to bring it back. But if you still have the core part and don't really care about saving your reputation at NAPA you could ask them how much they'll give you for it.

Well if you weren't charged a core charge there's no incentive for you to actually bring the old part back. Maybe NAPA was trying to do a favor not charging it and trusting you to bring it back. But if you still have the core part and don't really care about saving your reputation at NAPA you could ask them how much they'll give you for it.

People need to stop trying to compare the NAPA prices with those of Advance and AutoZone. Buying quality is more expensive than buying garbage.

There is a reason Ruth's Chris gets what they charge for a steak. There's a reason Golden Corral has steak on the buffet. There's a reason KIA gives away a free car when you buy another. There's a reason Bentley does not. Site built homes cost more than a trailer, and a trailer costs more than a mud-hut.

List price on the loaded booster is $193. The cheapest NAPA is letting that assembly sell for is $126, master installer price. YOU are not going to get my price. NAPA is also not going to price match with a lower quality part(just as NOBODY does). There may have been a miscommunication, or the counter guy may have lied. YOU still had the option of not buying it if it was out of the range you wanted to pay. In reality, you knew NAPA was a better part, and that is why you went there. You hoped you could get a better part at a CHEAP price. Be glad you have good brake parts. That's not the place you want CHEAP.

People need to stop trying to compare the NAPA prices with those of Advance and AutoZone. Buying quality is more expensive than buying garbage.

There is a reason Ruth's Chris gets what they charge for a steak. There's a reason Golden Corral has steak on the buffet. There's a reason KIA gives away a free car when you buy another. There's a reason Bentley does not. Site built homes cost more than a trailer, and a trailer costs more than a mud-hut.

List price on the loaded booster is $193. The cheapest NAPA is letting that assembly sell for is $126, master installer price. YOU are not going to get my price. NAPA is also not going to price match with a lower quality part(just as NOBODY does). There may have been a miscommunication, or the counter guy may have lied. YOU still had the option of not buying it if it was out of the range you wanted to pay. In reality, you knew NAPA was a better part, and that is why you went there. You hoped you could get a better part at a CHEAP price. Be glad you have good brake parts. That's not the place you want CHEAP.

People need to stop trying to compare the NAPA prices with those of Advance and AutoZone. Buying quality is more expensive than buying garbage.

There is a reason Ruth's Chris gets what they charge for a steak. There's a reason Golden Corral has steak on the buffet. There's a reason KIA gives away a free car when you buy another. There's a reason Bentley does not. Site built homes cost more than a trailer, and a trailer costs more than a mud-hut.

List price on the loaded booster is $193. The cheapest NAPA is letting that assembly sell for is $126, master installer price. YOU are not going to get my price. NAPA is also not going to price match with a lower quality part(just as NOBODY does). There may have been a miscommunication, or the counter guy may have lied. YOU still had the option of not buying it if it was out of the range you wanted to pay. In reality, you knew NAPA was a better part, and that is why you went there. You hoped you could get a better part at a CHEAP price. Be glad you have good brake parts. That's not the place you want CHEAP.

People need to stop trying to compare the NAPA prices with those of Advance and AutoZone. Buying quality is more expensive than buying garbage.

There is a reason Ruth's Chris gets what they charge for a steak. There's a reason Golden Corral has steak on the buffet. There's a reason KIA gives away a free car when you buy another. There's a reason Bentley does not. Site built homes cost more than a trailer, and a trailer costs more than a mud-hut.

List price on the loaded booster is $193. The cheapest NAPA is letting that assembly sell for is $126, master installer price. YOU are not going to get my price. NAPA is also not going to price match with a lower quality part(just as NOBODY does). There may have been a miscommunication, or the counter guy may have lied. YOU still had the option of not buying it if it was out of the range you wanted to pay. In reality, you knew NAPA was a better part, and that is why you went there. You hoped you could get a better part at a CHEAP price. Be glad you have good brake parts. That's not the place you want CHEAP.

The receipt should tell the tale, because they are pretty detailed. On the up-side, compare that 100.00 master cylinder with the one from NAPA and I think you'll find quite a difference in quality. I'd stick with the NAPA part. No, I don't work for NAPA but have dealt with them for over thirty-five years without a problem. Can't say that for any other parts store.