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Report: #1255794

Complaint Review: Nasarus Event Planning and Management - Chicago Illinois

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  • Reported By: Nasarus Victims — Chicago Illinois USA
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  • Nasarus Event Planning and Management 300 N. LaSalle St Suite 4925 Chicago, Illinois USA

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To read the full document with screenshots please visit
dropbox.com/s/mntqr996qp…

Anything you read here is solely based on my experience with Nasarus and no one else. As a consumer I have a right to my review, I have a right to write the details of my experiences with Ms. Hailey.

On July 24, we contracted with Nasarus Event Planning/Susan Hailey to help us execute two events in the Chicago area. Myself and my co-host (let's call her Karen) of the Guest of Honor (GOH) were both hosting the event, but neither of us live in the Chicago area, so we had to find an event planner and Susan Hailey and her company came highly recommended to us. 

Prior to contacting Nasarus in 2 days, Karen and I had found a venue Galley Guichard, caterer (Clark Catering referred by Guichard), entertainers, DJs, photographer and a transportation service. After speaking to Clark Catering I knew Konyia Clark was the caterer we needed for our events. Konyia understood our vision and she also had a friend much like our GOH who was loved by many and wanted to make sure we celebrated her the best way we could. 

After our initial email and phone call with Susan Hailey, she also seemed to have an understanding of what we were trying to accomplish. Susan Hailey did not like our choice of a venue, I now believe because the gallery is owned by African Americans, and she wanted us to use one of her vendors so she could receive referral fees. Karen and I not knowing the area put our trust in Susan and we allowed her to find us another venue. In emails we expressed to Susan we wanted to have the event at an "art gallery, cool loft, mansion, etc. Prefer to have a unique location for the birthday- not a restaurant". In our initial emails and discussions with Susan from 07/25-07/31 we sent to Susan many emails with pictures to use as examples of our vision. We invited Susan to view our Pinterest boards we had created and basically completely laid out both events for her. 
 

One of the locations we had researched prior to speaking to Susan was Revel, however Susan said to us "we have requested information in the past from Revel and we were sent animated pictures and close ups of sea food. Their venues were rehabbed in an effort turn into venue space. They charge high and the rooms are set up like a dining room... We will be happy to check as it is an option.... But must say I do not feel comfortable with them at all....." 


Our interaction with Nasarus/Susan Hailey was absolutely disastrous, as of today, she has not paid the caterer, when we paid Nasarus in full not only for the caterer but everyone involved. 


In the screen shot is a reply from Susan Hailey after we sent her an email stating what we believed to be what was needed for a flawless execution of our events. Also, we increased our budget by $4k. 


This review could become extremely long and cumbersome, but Yelp HQ sent me an email saying they needed my review to include details, so here they go:
Initial contact with Susan Hailey- Susan comes off as someone who knows her business, the pictures on her website would also allow you to believe she is a professional. But we soon found out through missed deadlines and no follow up on specifics we requested, that Susan Hailey was not a professional and somehow managed to run a lack luster unprofessional business. The photos on her site must be purchased from Getty Images, because we are unable to believe she can pull together a 5 year old tea party. Susan Hailey became an absolute procrastinator full of excuses as to why she could not do the job she was hired for. Not once did Susan EVER say to us she would be unable to execute our event with the amount of time she had and the budget she was given. This should have been the time for her to tell us she only puts together $100, 000 events and our event was too small for her. But Susan Hailey is no David Tutera, she is a con artist.

This report was posted on Ripoff Report on 09/18/2015 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nasarus-event-planning-and-management/chicago-illinois-60654/nasarus-event-planning-and-management-susan-hailey-audrey-lord-ann-ashley-arendt-thief-li-1255794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 UPDATE Employee

Joanna Russell of Arizona and Forbes of Illinois

AUTHOR: Hillary - (United States)

POSTED: Saturday, July 28, 2018

Nothing in this person's original report is true. This is a career criminal who was just arrested again on a felony charge just last year and was again placed in jail. Joanna Russell of Arizona was part of a chargeback scam using an alias, just as she recently stole someone's identity to charge furniture and resell it.

I am a vendor who worked in the evening event. When this group of people began to steal Nasarus Productions items and leave the back door with alcohol, it was me who actually called the police. It was Susan that spoke with the Chicago Police and told them she will handle it and didn't want anyone to go to jail.

This group wanted full event production and planning services, Nasarus to foot the bill for extra flowers, food, wait staff, etc.... while paying only set up rates, which they charged back. Has anyone heard of a criminal ordering $3,400 in food? Does anyone think they'll pay for it? On her part, Susan did a soft background check on the cardholder and it came back clear. The problem is this guy (the parties were for his wife) didn't say a word about Joanna using an alias to bypass the security check. Even the best of us have lessons to learn and Susan is among the best. 

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#5 UPDATE Employee ..inside information

Nasarus Events Has Always Been A Distinguished Company

AUTHOR: Jeffrey - (United States)

POSTED: Tuesday, June 05, 2018

 I am the Graphic Artist, who worked on this event. Susan Hailey paid me directly, as the group of people who put together this event scam, charged back the entire event. The group wanted an expensive free party weekend. The person who started this claim on this site, is Joanna Russell of Arizona. Joanna used an alias when contacting Nasarus and if you Google search Joanna Russell of Arizona, you'll find she is a career criminal. Joanna Russell also used someone elses identity for another scam which got her featured on ABC news after her arrest last year. When I saw this report, I needed to respond because nothing of it is true, just an angry career criminal who was caught. The only reason you did not see Joanna and her group on TV again, is that Susan Hailey decided not to have them arrested. This group of party-goers charged back their entire event - a chargeback scam, its nothing more. Nasarus, like any business deals with people who want free stuff and Susan Hailey - the tride and true Chicagoan she is - bucked horns with the criminals, so they turned to this site for "report revenge." Nasarus paid 12,000.00 for this event and my work were some of the items this group stole and ran out a back door - fleeing. There are unwell people like these scammers who really need profesional help, unfortunately, criminals don't have boundries off decency.

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#4 UPDATE Employee ..inside information

Joanna Rachel Paige Russell

AUTHOR: Joanna Rachel Paige Russell - (USA)

POSTED: Monday, May 23, 2016

A few of Nasarus Productions vendors, received contact from Joanna Rachel Paige Russell, she is the alleged theif and fraudster, trying to ruin the company's reputation out of retaliation.

 

You can find her on mugshots.com. Trying her best to contact vendors of this company with ridiculous made up stories. 

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#3 UPDATE Employee

Chicago Event Planner, Nasarus

AUTHOR: Chicago Event Planner, Nasarus - (USA)

POSTED: Friday, April 15, 2016

 We need to understand the mind-set of the individual that would write such a hate-filled report. When you live a life of excellence, going the extra mile is part of accomplishing great things. I will never measure up to Susan Hailey's success, energy and enthusiasm. The number of people she has inspired and helped is in the thousands. This person writing this filthy report is the opposite of Susan and attacking her and her company for a reason. One translation could be these people wanted a taste of the good life and reality set in. Nasarus Productions plans million dollar events and donates heavily to a dozen different charities. I doubt these people ever had the funds for their event and demanded free things, not imagining their bent plans would backfire. Certainly constructive criticism can be helpful, insightful and illuminate an area that needs improvement. But this isn't what this is about. Sad to say, this is intended to sting and hurt not only a great woman but a successful company. Such criticism is a reflection more of the critic than the person being criticized. This is about jealousy. The more successful people are, the more criticism they encounter. I can celebrate Susan Hailey's victories and great company, Nasarus Productions, I know her, trust her and admire her.

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#2 UPDATE Employee ..inside information

Word from a vendor

AUTHOR: Word from a vendor - (USA)

POSTED: Monday, March 28, 2016

 Our dealings with Nasarus Productions have been nothing short of stellar. We were a vendor on this project and I can assure everyone reading this ridiculous claim, it is 100% false. As a vendor, we run into people who attempt to use our products and not pay. My 15 years in business, I've seen a lot. I and my staff were at this event and witnessed the truth. This was a scam against Nasarus Productions, when stopped, the ring leader attacked the company, owner and employees. The woman or ringleader was Joanna Paige, her one name, also known as Raquel Dyson (even I was fooled ) the fraudster & con artist. She made all the addition charges and add ons, Keisha Washington forged a card holders signature. The co conspirator is David Forbes of ADP. Once the event was over, David Forbes did his part and charged back the event. I do not know how much in total was charged back, but it is over $6,000.00. These are very bad people. The ringleader also threatened the owner and her employees. Don't believe a word of this con artist, they stole and put on a con job to get free events. After reading this, I am giving my own private far warning to ADP President and stockholders to let them know their employee is working with a con. Glad Nasarus fired them, I wouldn't have provided the food for the second event, but it wasn't my call. As a fired client, Saturday would have been the end. Nothing in the fraudsters claim is true, anyone that knows a thing about event planning can tell from her fractured story telling. They wanted free stuff; what goes around comes around.

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#1 UPDATE Employee ..inside information

Racquel Dyson aka/ Joanna Paige

AUTHOR: Racquel Dyson - (USA)

POSTED: Sunday, February 14, 2016

Nasarus had fired a client labor day weekend after Nasarus property and opened alcohol was removed from a Saturday event.

As an act of good faith, staff was sent to a Sunday event to make sure the caterer and baker delivered and those vendors were permitted to carry out their duties by Nasarus.

What would later be discovered is a credit card scam in which one of the event organizers,  uses several different names. The event costs were charged back and Nasarus was left with $12,508.00 unpaid by this goup of people.

The person writing the complaint is one of the alleged fraudsters and has a criminal record. This person Racquel Dyson/ aka Joanna Paige incurred thousands of dollars in charges without paying.

Event planners had to flee the Sunday event ( which again, these clients were already fired) due to agressive, hostile and barbaric bevahior.

Furthermore, staff at Nasarus has been threatened, stalked consistantly by Joanna Paige/ aka Racquel Dyson.

Instead of returneing Nasarus property, apologizing for running out a door with opened alcohol and property, this individual has chosen to make very false and unstable claims, which she has an extensive history.

 

Total loss due to Joanna Paige/ aka Racquel Dyson: $12, 508.00.

 This client was justifyably fired.

 

 

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