Complaint Review: National Fryer Solutions, LLC - LaQuinta California
- National Fryer Solutions, LLC 60597 LaQuinta, California USA
- Phone: 213.270.4399
- Web: https://www.frymate.net/
- Category: Restaurants
National Fryer Solutions, LLC Frymate, David G DO NOT USE THEIR CHEAP PRODUCTS LaQuinta California
*REBUTTAL Owner of company: Frymate
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I have never worked with such a horrific company as Frymate. We wanted to order several thousand dollars with of filters. We called the owner and he gave us one price. A few weeks later we called back once we were ready to place our order and it was several thousand dollars more. We asked why the price change and he said there wasn't, that we must have mis-heard. So, we did not place the order that day. About a month later, we tried again seeing as how our needs for these filters increased. The price was different again. When we called him on it, he denied the price ever being different.
We decided we cannot purchase product from a company and person that lies every time he opens his mouth and thank God we didnt. About a month later, we were talking with another restaurant owner who had used these filters and said they were cheaply made and he would not be buying anymore. This possibly was all a blessing anyway.
This report was posted on Ripoff Report on 11/10/2016 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/national-fryer-solutions-llc/laquinta-california-92253/national-fryer-solutions-llc-frymate-david-g-do-not-use-their-cheap-products-laquinta-c-1337527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Frymate
AUTHOR: Frymate - (USA)
SUBMITTED: Tuesday, November 15, 2016
It is unfortunate that someone can make a false report and then hide behind the curtain of anonymity. So if I understand your complaint, it’s that pricing was changing? There are alternatives in the marketplace, all being much more expensive than our product, and it is your prerogative to shop around for the best price, but by the structure of your complaint, I believe there is something else at the core of your complaint, since you have never purchased or used the filter! And antidotal stories about third parties always define the integrity of the complainant who cannot stand on their own two feet. Thousands of satisfied customers love the ROI on their investment. I’m open to you identifying yourself and negotiating an order for what you believe is a fair price. Oh and bye the way the firms name is “Frymate (TM)” not National Fryer Solutions LLC. That’s an Australian firm and maybe your frustration is being aimed at the wrong company!
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