Complaint Review: National General Insurance - Pembroke Pines Florida
- National General Insurance 9996 Pines Blvd Pembroke Pines, Florida USA
- Phone: (877) 613-5042
- Web: http://nationalgeneral.com/
- Category: Car Insurance
National General Insurance SafeGuard Casualty.Com Inc GMAC I was quoted an amount to begin with and within the first month, the payment went up $25, then another $15. I'm basically back at the rate I was at before I switched to what I thought was a better priced policy. So much time spent getting quotes and switching insurance and now I have to begin again. I am just thankful I didn't set up auto draft because who knows what this company would have just taken from me if they had the option! I tried contacting the agent that sold me the policy and he was extremely rude and unprofessional telling me "fight another battle" as a struggling single mother on a strict budget upping my policy by over $40 a month is a BIG deal to me! Pembroke Pines Florida
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I signed up for a policy at $152 a month, after I made my downpayment of $202.60 they jacked up the monthly rate to $192.36. They say it is because I am not set up for auto pay, so the rate changed.
This companys customer service is uncaring and unprofessional telling me to "choose another battle" As a struggling single mother I cannot afford the extra $40+ a month after I've already budgeted for an amount smaller. I would have never switched my insurance if I knew they were going to take a large down payment and then force me to find a new policy because I now cannot afford the monthly payments.
I hope I can prevent this from happening to anyone else, I should have checked into the company better as there are already multiple compplaints filed. Hard lesson learned!
This report was posted on Ripoff Report on 09/17/2014 08:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-general-insurance/pembroke-pines-florida-33024/national-general-insurance-safeguard-casualtycom-inc-gmac-i-was-quoted-an-amount-to-beg-1177355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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