• Report: #666562

Complaint Review: National Mortgage Help Center

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  • Submitted: Tue, November 30, 2010
  • Updated: Thu, August 22, 2013

  • Reported By: James Berrocal — Manchester New Jersey United States of America
National Mortgage Help Center
756 South Broadway Suite 1113 Los Angeles, California United States of America

National Mortgage Help Center Williams Litigation Center scammed me into a fee for a loan modification that never happened. Los Angeles, California

*Consumer Comment: Lovely emails to Ripoff Report from National Mortgage Help Center Help center.. "Ed you are a piece of shit.. and will be in jail one day...you mother fu*ker.. we will have you tortured in a chamber"

*UPDATE Employee: This is a rebuttal to Single Mom.

*Consumer Suggestion: Warning - scam!

*Consumer Comment: Rebuttal to mikkai99

*Consumer Comment: NHMC is still NHMC just changed names

*Consumer Suggestion: Wrong Company Name! NOT National Mortgage Help Center

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My complaint is based on a mortgage modification that I had put in for through the National Mortgage Help Center. I had lost my employment back in June of this year and I was looking for a way to reduce my mortgage payments, so I applied for this program, which is handled through a law firm, Williams Litigation Center. I submitted all required documents and was told that based on the information and documents submitted that I qualified. It was explained to me by a WLC representative, Ms. Sarah St. John that the process would take approximately 90 days from the time all the documents were received to the completion on the modification.  I was also required to pay 1,900.00 dollars to the lawyer, Jennifer Williams for a Forensic Audit that I have yet to see the results of. I was also told by WLC that my first modified payment would have been due on 01 September. In or around August time frame, I was assigned a negotiator from WLC, Tia Patrick, who would be my point of contact during the remainder of the modification process. To make a long story short, it is now almost December and I still have no modification, and cannot get in contact with anyone from WLC. I have left numerous voicemail messages with no response.  The last conversation I had was with another WLC representative, Rick Nelson, who had explained that he would personally look into my situation.  I spoke with Mr. Nelson approximately 2 weeks ago, and since have tried to get in contact with him via phone with no results. I feel that this whole process was a fraud just to take my money.  I have a VA guaranteed loan through Freedom Bank, which at the time I applied for the modification was current on mortgage payments. Now I have fallen 3 months behind because I was also told that I did not have to make any payments during the modification process, which should have been completed in September. I have received numerous collection and foreclosure letters from the bank because of this and have been told not to worry that this is the process and that it is just a scare tactic to get the borrower to pay. I served in the US Navy for 26 honorable years and never have I felt so deceived.  I wonder how many others service members or honest citizens have depended on WLC, thinking that they were being represented by an honest law firm, instead were only being taken advantage of and put in a worse financial situation then when they started.


This report was posted on Ripoff Report on 11/30/2010 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Mortgage-Help-Center/Los-Angeles-California-90014/National-Mortgage-Help-Center-Williams-Litigation-Center-scammed-me-into-a-fee-for-a-loan-666562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Lovely emails to Ripoff Report from National Mortgage Help Center Help center.. "Ed you are a piece of shit.. and will be in jail one day...you mother fu*ker.. we will have you tortured in a chamber"

AUTHOR: ED Magedson - Founder, Ripoff Report - ()

Here are some of the lovely correspondences from National Mortgage Help Center.. 

-------------------------------------------------

From: National Mortgage Help Center Help center [mailto:nationalmortgagehelpcenter@yahoo.com]
Sent: Monday, August 19, 2013 6:42 PM
To: Ripoff Report
Subject: Re: you mother fu*ker.. we will have you tortured in a chamber you .. you son of a bitch

u are a scam company...and we are posting you on .. many sites as well.. what do you gain from Rip Report.. its so dumb and played out.. many people have changed their identity and company names faster then you can put them on  your site.. you make no money from anyone .. maybe Life pays you 500 bucks or so .. but come on ..give it up man..you cant catch scam people.. they will get you  

--------------------------------------------------

From: Ripoff Report <EDitor@ripoffreport.com>
To: 'National Mortgage Help Center Help center' <nationalmortgagehelpcenter@yahoo.com>
Sent: Monday, August 19, 2013 4:17 PM
Subject: RE: you mother fu*ker.. we will have you tortured in a chamber you .. you son of a bitch

We don’t understand your hostility .. ?

------------------------------------------------
From:
National Mortgage Help Center Help center [mailto:nationalmortgagehelpcenter@yahoo.com]
Sent: Monday, August 19, 2013 3:59 PM
To: editor@ripoffreport.com
Subject:

the michael gaines report is a cleared up matter.. Rip off report is a scam site.. that slanders people. Ed you are a piece of shit.. and will be in jail one day...you mother fu*ker.. we will have you tortured in a chamber you .. you son of a bitch 

 

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#2 UPDATE Employee

This is a rebuttal to Single Mom.

AUTHOR: Good Samaritan - (USA)

Thank you for your feedback and trying to help people determine if NMHC is a scam or not. However, based upon your title Warning scam!, you are wrong. Although you are right in that someone can buy phones at WalMart, Office Depot, Best Buy, etc. and set up an email address in a day, this is a very weak argument to prove that NMHC is a scam. That is why we have our Business Verified with an independent 3rd party Trust Guard (see the official badges at the bottom of our Website).

Also, scams dont last long online: note that the post above from mikkai99 on January 23, 2012 stating that we are under investigation by the FBIhowever our Website www.nmhcenter.org is still online. If we were a scam, our website would not be online 7 months later. However, you will notice that the original complaint wasnt against us (The National Mortgage Help Center), it was against National Legal Help Center / Williams Litigation (very similar name that was confused with ours). Notice that their website is no longer active: www.nationallegalhelp.com. 
We also post all the known scams on our Website under a section called Consumer Alert at http://www.nmhcenter.org/consumeralert.asp.

Furthermore, although you are also correct in that people can try the government program such as Making Home Affordable, not all people qualify for the program and it hasnt worked for them if they have tried (we know, we get the calls every day). In fact, in our FAQ section, we encourage people to try out these free government programs that have limited success. You can also just try and do a loan modification by yourself for free--just like you can file your own taxes, do your own plumbing and electrical, and fix your own car. However, you do not want to take chances with keeping your home, so its not just another Do It Yourself project. Have one of our foreclosure prevention attorneys give you a free consultation about your options by filling out the simple form at www.nmacenter.org. 

I hope that makes sense and is clear that NMHC is not a scam. 

Jason King,
National Mortgage Help Center
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#3 Consumer Suggestion

Warning - scam!

AUTHOR: Single Mom - (United States of America)

Yes anyone can post in here anonymously, but anyone can also obtain a toll-free phone number and set up a phone with an extension. They sell the phones at WalMart, Office Depot, Best Buy, etc. You can have a fancy company address, phone, & e-mail set up in a day. Not trying to be mean, but it is the truth & a valid argument. I have seen Mr King's name attached to other rebuttals on different pages such as wiki answers, etc. So Mr King, a better argument would be if you have mortgage issues, try the KNOWN element, a government site with tips to avoid scams: http://www.makinghomeaffordable.gov  

    Best of luck!
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#4 Consumer Comment

Rebuttal to mikkai99

AUTHOR: Good Samaritan - (United States of America)

This is in response to the comment posted by an anonymous mikkai99. Anyone can post anything on this forum and hid without posting their name, contact information and/or any proof of what is posted. As stated on our Website,  The National Mortgage Help Center (NMHC) educates the general public and refers the contact information, at no cost, to law firms to evaluate qualifications for a mortgage payment reduction. We do not perform any loan modifications, and I personally do not make soliciting phone calls as was stated. The National Mortgage Help Center is not a scam, and there are no FBI investigations. People reading this can call the FBI field offices in each of the states that the mikkai99 author claims that we are being investigated as proof that this is not true by going to http://www.fbi.gov/contact-us/field/listing_by_state. 

If anyone has any questions, please feel free to contact me anytime.

Thank you,

-Jason King
National Mortgage Help Center
800-393-0304 ex511
jking@nmhcenter.org

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#5 Consumer Comment

NHMC is still NHMC just changed names

AUTHOR: mikkai99 - (United States of America)

NHMC is a fraud. This person who addressed himself as Jason King, is the same person who called me and inquired whether or not I was still looking for a home loan modification. Mind you, I used them thinking everything was ok, and nothing happened. I went so far as to involve the Florida, California, Virginia, and Rhode Island FBI, who are still gathering all the information they have. Thankfully we caught up on our mortgage and are going through a modification through our lender, but do not trust these people as they are a scam. If you have used them or have been called by them save everything and report it to your local FBI
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#6 Consumer Suggestion

Wrong Company Name! NOT National Mortgage Help Center

AUTHOR: Good Samaritan - (United States of America)

This is to clear up some confusion over our name, National Mortgage Help Center at www.nmhcenter.org, and the company that is being reported in this Ripoff Report: National Legal Help Center / Williams Litigation (http://www.nationallegalhelp.com/). National Legal Help Center / Williams Litigation has no affiliation what so ever with the National Mortgage Help Center. 

Since weve been established in 1995 and run national TV campaigns, we are well known and many people tend to get us confused, especially since our name is so generic. There are many
fake and real businesses that use the name "National Mortgage Help Center" or similar to it. Please be aware and watch out for scams. We have a whole Consumer Alert section of our website at www.nmhcenter.org. 

Thank you,

-Jason King
National Mortgage Help Center 
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