- Report: #1172903
Report - Rebuttal - Arbitrate
Complaint Review: National Parts
National Parts11554 Davis Creek Court Jacksonville, Florida USA
National Parts AES Automotive Electronic Solutions. Undescribable Ripoff UNREAL!! Jacksonville Florida
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Sent BCM 3 seperate times to the idiots. I sent the Body Control Module to these moron's because they were the only place to offer a life time warranty. They will tell you that your computer is bad and the vehicle you have are known for this problem. They will tell you your part is most certainly bad and that they can fix it.
They say it is repaired but they dont even remove the screws (I marked them with tiny scratch marks). They keep it for a week or two then send it back to you claiming it is repaired and any further problems are the fault of you or the vehicle itself. It cam back one time crushed in the shipping box (they do not care)
Good luck getting them to talk to you about warrany return...nearly impossible to do.
Sent for repair 3 times for repair...returned each time with the same symptoms. Un-useable.
Cost was nearly $300 for the test and repair that they never did. Plus the cost of shipping to Florida 3 times from Washington State.
They finally returned approx. $100.
I went to a local automotive parts retailer and they sent my BCM in to A1 Cardone for repair.
I installed it after the repair from Cardone. It has been working perfect ever since. I only wish Cardone had a better warranty. But AES and their lifetime warranty means nothing and our current laws let them continue doing business.
If you do business with these moron's you most likely will get nothing but headache's and it will cost you.
I would have been better off to take the money I spent and light it on Fire!
This report was posted on Ripoff Report on 08/28/2014 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Parts/Jacksonville-Florida-32256/National-Parts-AES-Automotive-Electronic-Solutions-Undescribable-Ripoff-UNREAL-Jackson-1172903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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