- Report: #1050129
Report - Rebuttal - Arbitrate
Complaint Review: National Tire & Battery
National Tire & Battery1360 Ring Road Calumet City, Illinois USA
National Tire & Battery Double-charging Illinois tire fee; not matching NTB web site pricing Calumet City Illinois
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While pricing tires online, NTB's web site shows the Epic Tour 215/60/16 @ $76.99. However, the Calumet City, IL store quoted $81.99. An email to Customer Service has still not answered the question as to whether stores must match web site pricing.
However, I later discovered the store double-charged for Illinois' Tire User fee in the quote; once in the body of the price quote, then added it again as "New Tire Fee" in the charges/credit section.
This report was posted on Ripoff Report on 05/11/2013 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/National-Tire-Battery/Calumet-City-Illinois-60409/National-Tire-Battery-Double-charging-Illinois-tire-fee-not-matching-NTB-web-site-pri-1050129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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