- Report: #832642
Report - Rebuttal - Arbitrate
Complaint Review: national union fire insurance company
national union fire insurance company175 Water Street 18Th Floor New York City, New York United States of America
national union fire insurance company NUF INS New York City, New York
*Author of original report: US Bank satifies complaint
If you didn't order this insurance, how did they get your information to authorize the automatic payments? From your bank. If you bank at US Bank, they will sign you up and pass on your information authorizing the deductions for you. US Bank's parent company is the insurance giant AIG. I understand that Wells Fargo has facilitated this scam also, as well as some credit card companies, other banks, telemarketers selling life, auto, home, business, or any other type of insurance
If you call your bank about the charges, they say it is not their problem. You have to call the insurance company. Oddly enough, the bank has the phone number to NUF. There are several phone numbers and none of them get you much of a response. Sometimes they are disconnected, or on an endless loop of automated menus. If you do finally get a live person they transfer you around from person to person then put you on hold for another department and wait until the system hangs up on you with a dial tone.
Call the Better Business Bureau, Department of Insurance (in your state), the Banking Commission, the fraud department of your bank and threaten to sue if they refuse to give you back your money. You have only 60 days to report this fraud but if you act quickly you may be able to get a full refund. Demand that you get satisfaction from your bank.
Remember: Always check your bank statements carefully. If there is ever any charge or withdrawal on it that you can not account for, call your bank and ask to whom the payment was made. It doesn't matter how small or large the amount is--you have a right to know and the bank must give you the information.
This report was posted on Ripoff Report on 02/02/2012 01:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/national-union-fire-insurance-company/New-York-City-New-York-10038/national-union-fire-insurance-company-NUF-INS-New-York-City-New-York-832642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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