DO NOT USE THESE PEOPLE!
The advertise on eBay to diagnose and estimate a repair any laptop for
$29.99! They also have BOGUS reports posted from satisfied customers
regarding repairs.... these are all FALSE reports generated by their
If you win the eBay auction
and ship your laptop to them, they will exaggerate the extent of the
needed repairs and attempt to get you to spend a lot more $$$ than is
needed to repair your laptop, AND
the $29.99 is NOT
applied to the repair price!!..... EVERY
laptop that enters their facility suddenly needs a new hard drive! They
do inferior work and use refurbished or used parts in ALL of their
repairs. They have no quality control testing to assure the repairs are
being done correctly or expeditiously, and hire non-English speaking
individuals to perform the repairs. If you have a question "Dean" the
owners' brother (Rob Harvey) directs you to one of them and you
eventually get so frustrated at trying to have a conversation that you
hang up in disgust.MANY
repairs are done incorrectly and have to be sent back two or more
times to complete the process... items are often missing or left on
workbenches when units are returned and prompt many aggravating phone
calls to have missing items sent to their owners.
unresolved complaints against them through the Southern Nevada BBB (see
http://southernnevada.bbb.org/rptrel.asp?bbbid=53353). And it seems
that since the Nevada Attorney General's office has dismantled the
Consumer Fraud Complaint division of it's offices, Mr. Harvey and his band
of thieves are able to continue to rip people off with impunity.
NOT SEND ANYTHING TO THESE PEOPLE TO BE REPAIRED !!!! They take
advantage of the fact that the internet has provided them with a "cash
Cow" of gullible consumers.